Associate Field Superintendent - Service

Schindler Group; Boston (MA); On-site; USD 90,000 - 113,000; Full time

Benefits offered by this job

Fully vested 401k match

Medical/Dental/Vision plans

Paid vacation and holidays

Tuition Reimbursement

Parental Leave

Job summary

Schindler Group in the Boston area is seeking an Associate Field Superintendent, Existing Installations, to lead servicing and repair of assigned units, ensuring quality, safety, and customer satisfaction on each project.

You'll guide team selection and training, support sales in estimating service orders, and manage field audits, with a base salary range of $90,300 to $112,900. We value safety, integrity, and teamwork.

Qualifications

• Bachelor’s degree preferred or equivalent in relevant work experience in a related field.
• Prior technical leadership experience preferred.

Responsibilities

• Ensure maintenance meets Area and Company quality standards and contract requirements.
• Implement customer and Company requirements for quality, performance reliability and passenger safety on each project.
• Support sales staff in estimating service orders, scheduling and executing orders, and resolving customer complaints.
• Possibly include a sales role depending on the candidate.
• Manage ongoing program of project audits to assure conformance of performance standards of quality, completeness and safety.
• Develop and implement manpower selection, training and performance appraisal to support productivity and quality improvements.
• Implement route management strategy to ensure uniform application of preventive maintenance while controlling manpower.
• Foster teamwork and dedication to quality improvement among all employees.
• Evaluate and initiate requests for tooling to support productivity improvements.
• Maintain proactive relationships with local IUEC business agent.
• Advise Area management of competitor activity related to pricing, performance and manpower.

Skills

Bachelor's degree

Technical leadership

Education

Bachelor’s degree or equivalent in relevant field

Job description

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don’t justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.

Join us as a

We Elevate... Quality of urban life

The Associate Field Superintendent, Existing Installations (EI) is responsible for the servicing and repair of all assigned units so as to conform to customer and Company requirements as related to quality improvement, safety, cost improvement and customer satisfaction in support of Area objectives. He/she is also responsible for employee selection, training and safety for all assigned projects.

• Ensure that maintenance meets Area and Company quality standards and meets all contract requirements.
• Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision.
• Implement EEO/AA requirement consistent with Area and/or State and Federal requirements.
• Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. This specific position may include a sales role depending on the candidate.
• Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety.
• Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives.
• Implement route management strategy in support of ensuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
• Develop spirit of teamwork and dedication to quality improvement among all employees.
• Evaluate and initiate requests for tooling where such tooling would support productivity improvement.
• Maintain and manage pro-active relationships with local IUEC business agent.
• Advise Area management of competitor activity as related to pricing, performance and manpower

What you bring

• Bachelor’s degree preferred or equivalent in relevant work experience in a related field
• Prior technical leadership experience preferred

Base Salary $90,300 - $112,900

The above represents the typicalsalaryrange for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only basesalaryand does not include commissions or longer-term incentives

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of achild’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.