Quality Director

Kone México; Allen (TX); Hybrid; USD 179,000 - 235,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

401K Employer Match

Health & wellness programs

Tuition reimbursement

Job summary

KONE Americas is seeking a Quality Director for the Americas region (U.S. West & Canada) to lead enterprise-wide quality strategies and improve customer outcomes.

The role is based in Allen, TX, with a 100% remote option and hybrid scheduling available, and requires 8+ years in quality/engineering leadership. You'll drive regional quality programs, partner with cross-functional teams, and coach quality professionals while advancing Six Sigma initiatives, data-driven improvements, and compliance

Qualifications

• 8+ years in sourcing, supply chain, quality improvement or engineering roles.
• Six Sigma Champion or Black Belt preferred.
• Bachelor's or higher in Technical or Business field.
• Experience leading quality programs and cross-functional teams.

Responsibilities

• Develop and execute regional quality strategies aligned with goals.
• Lead quality reviews, corrective actions, and continuous improvement projects.
• Collaborate with leaders to strengthen processes and customer satisfaction.
• Coach teams and drive adoption of best practices.

Skills

Leadership

Six Sigma

Quality management

Data analytics

Cross-functional collaboration

Strategic planning

Problem solving

Communication

Education

BS/BA degree

Job description

Company Overview Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Job Overview Are you ready to make your next career move to join our team as our Quality Director – Americas (U.S. West Region & Canada) for KONE Americas? Do you enjoy driving enterprise-wide quality strategies and leading initiatives that enhance customer experience and business performance? Does managing internal stakeholders, improvement programs, and cross-functional collaborations to achieve organizational goals motivate you? Do you thrive in fast-paced environments requiring strategic decision-making, problem solving, and continuous adaptation? Are you skillful with quality management systems, data analytics tools, performance reporting, and process improvement methodologies? Do you demonstrate strong leadership, business acumen, and a commitment to delivering measurable operational improvements? Are you committed to fostering a culture of safety, compliance, accountability, and continuous improvement throughout the organization? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! Location of position: Allen, DFW area. (this position is 100% remote, but open to scheduling candidates on hybrid structure).

Job Duties As our Quality Director, you will successfully create, drive, and maintain regional Quality strategy to support business objectives and continuous improvement. You are responsible for fostering a full-chain, full-lifecycle quality culture through competence development, effective communication, and the sharing of best practices across the organization. Lastly, you will lead the development, implementation, and monitoring of processes, systems, and performance metrics that measure, analyze, and improve quality outcomes. You will bring 8+ years of progressive and successful work experience in sourcing, supply chain management, quality improvement or engineering roles to KONE. You will use the knowledge gained through your Technical or Business (BS / BA) degree from an accredited college or university. Other Listed Duties Develop and execute regional quality strategies, objectives, and improvement plans aligned with business goals. Analyze customer feedback, operational trends, and performance metrics to identify risks, root causes, and improvement opportunities. Lead quality reviews, corrective action initiatives, and continuous improvement projects to improve operational outcomes. Collaborate with business leaders and functional teams to strengthen quality processes, compliance, and customer satisfaction. Coach quality teams and influence stakeholders to drive adoption of best practices and sustainable performance improvements.

Other Hiring requirements Minimum of 2+ years directly/indirectly leading people. Six Sigma qualification is preferred (Six Sigma Champion, Six Sigma Black Belt). Proven success managing quality projects and programs At least 8+ years’ progressive experience in business and quality improvement About KONE At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work. Just some of our many benefits include:

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. Employees may live in any location within the area of the role’s scope of responsibility. The national hiring range for this role is $167,400 – $219,765. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. We will also consider candidates in: Dallas, TX area hiring range: $179,200 -- $235,200. Redmond, WA area hiring range: $192,600 – $252,735. Variable Compensation KONE Annual Bonus plan at 20% Target Incentive (60/40) based on achievement of company goals and individual goals. KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. We will consider for employment all qualified applicants, including qualified applicants with arrest or conviction records, in accordance with applicable federal, state, and local fair chance laws. W firmie KONE koncentrujemy się na budowaniu innowacyjnej kultury współpracy, w której cenimy wkład każdej osoby. Zaangażowanie pracowników jest dla nas kluczowym obszarem zainteresowania. Zachęcamy do uczestnictwa i dzielenia się informacjami oraz pomysłami. Zrównoważony rozwój stanowi integralną część naszej kultury i codzienności. Stosujemy etyczne praktyki biznesowe oraz dążymy do rozwoju kultury współpracy, w której współpracownicy ufają sobie wzajemnie i darzą się szacunkiem, a dobre wyniki znajdują uznanie wśród współpracowników. Jako doskonałe miejsce pracy z dumą oferujemy szeroki zakres możliwości, które ułatwią osiągnięcie celów zawodowych i osobistych oraz umożliwią zdrowe, zrównoważone życie. Więcej informacji można znaleźć na stronie https://kone.com/global/en/careers.html W KONE naszym celem jest kształtowanie przyszłości miast. Jako globalny lider w branży wind i schodów ruchomych codziennie przewozimy dwa miliardy ludzi, zapewniając im bezpieczne, wygodne i niezawodne podróże dzięki inteligentnemu i zrównoważonemu People Flow®. W 2025 roku sprzedaż KONE wyniosła 11,2 mld euro, a na koniec roku firma zatrudniała ponad 60 000 pracowników w blisko 70 krajach. Akcje klasy B KONE są notowane na Nasdaq Helsinki w Finlandii.