Quality Director

Kone México; Dallas (TX); Remote; USD 179,000 - 235,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

401K Employer Match

Healthcare

Well-being Program

Paid Time Off

Job summary

KONE Americas seeks a Quality Director – Americas (U.S. West Region & Canada) to lead regional quality strategy, drive enterprise-wide improvements, and elevate customer experience. You will coordinate with internal stakeholders, advance quality programs, and steer cross-functional teams toward measurable performance gains.

Location: Allen, DFW area; role is remote with hybrid options. 8+ years in quality, manufacturing or engineering and a BS/BA are required, with Six Sigma preferred.

Qualifications

• 8+ years in quality, engineering or supply chain roles.
• BS/BA in technical or business field.
• Six Sigma experience preferred (Champion/Black Belt).

Responsibilities

• Develop regional quality strategy aligned with business goals.
• Lead quality reviews, corrective action initiatives and improvements.
• Collaborate with leaders to strengthen processes and compliance.
• Coach teams to adopt best practices and drive performance gains.
• Monitor metrics to drive measurable quality outcomes.

Skills

Leadership

Quality improvement

Sourcing / supply chain

Data analytics

Stakeholder management

Education

BS/BA in Technical or Business

Tools

Quality management systems

Job description

Company Overview

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Job Overview

Are you ready to make your next career move to join our team as our Quality Director – Americas (U.S. West Region & Canada) for KONE Americas? Do you enjoy driving enterprise-wide quality strategies and leading initiatives that enhance customer experience and business performance? Does managing internal stakeholders, improvement programs, and cross-functional collaborations to achieve organizational goals motivate you? Do you thrive in fast-paced environments requiring strategic decision-making, problem solving, and continuous adaptation? Are you skillful with quality management systems, data analytics tools, performance reporting, and process improvement methodologies? Do you demonstrate strong leadership, business acumen, and a commitment to delivering measurable operational improvements? Are you committed to fostering a culture of safety, compliance, accountability, and continuous improvement throughout the organization? If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position: Allen, DFW area. (this position is 100% remote, but open to scheduling candidates on hybrid structure).

Job Duties

As our Quality Director, you will successfully create, drive, and maintain regional Quality strategy to support business objectives and continuous improvement. You are responsible for fostering a full-chain, full-lifecycle quality culture through competence development, effective communication, and the sharing of best practices across the organization. Lastly, you will lead the development, implementation, and monitoring of processes, systems, and performance metrics that measure, analyze, and improve quality outcomes. You will bring 8+ years of progressive and successful work experience in sourcing, supply chain management, quality improvement or engineering roles to KONE. You will use the knowledge gained through your Technical or Business (BS / BA) degree from an accredited college or university.

Other Listed Duties

• Develop and execute regional quality strategies, objectives, and improvement plans aligned with business goals.
• Analyze customer feedback, operational trends, and performance metrics to identify risks, root causes, and improvement opportunities.
• Lead quality reviews, corrective action initiatives, and continuous improvement projects to improve operational outcomes.
• Collaborate with business leaders and functional teams to strengthen quality processes, compliance, and customer satisfaction.
• Coach quality teams and influence stakeholders to drive adoption of best practices and sustainable performance improvements.

Other Hiring requirements

• Minimum of 2+ years directly/indirectly leading people.
• Six Sigma qualification is preferred (Six Sigma Champion, Six Sigma Black Belt).
• Proven success managing quality projects and programs.
• At least 8+ years’ progressive experience in business and quality improvement.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work.

Just some of our many benefits include:

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Annual Base Pay Range: This role has been categorized as a remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. Employees may live in any location within the area of the role’s scope of responsibility. The national hiring range for this role is $167,400 – $219,765. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. We will also consider candidates in: Dallas, TX area hiring range: $179,200 -- $235,200. Redmond, WA area hiring range: $192,600 – $252,735.

Variable Compensation KONE Annual Bonus plan at 20% Target Incentive (60/40) based on achievement of company goals and individual goals.

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, and local law. We will consider for employment all qualified applicants, including qualified applicants with arrest or conviction records, in accordance with applicable federal, state, and local fair chance laws.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed in the Nasdaq Helsinki Ltd. in Finland.