Quality Data Specialist

Gift of Hope Organ & Tissue Donor Network; Itasca (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Gift of Hope Organ & Tissue Donor Network is seeking a detail‑oriented Data Integrity role to verify and submit standardized donor data reports to HRSA and OPTN. You will review EMR records for accuracy, ensure data completeness, and resolve missing or conflicting information with hospital partners.

The position emphasizes quality, compliance, and robust data security while supporting timely regulatory reporting and data integrity improvements.

Qualifications

• Associate’s degree or equivalent work experience.

Responsibilities

• Review donor records in the Electronic Medical Record system for accuracy and completeness.
• Verify key data points for accuracy and completeness prior to data transmission.
• Timely submit regulatorily reportable data to HRSA and OPTN.
• Proactively escalate discovered errors and discrepancies for timely resolution.
• Monitor regulatory reporting caseloads and deadlines to ensure reporting is accurate and timely.
• Work with hospitals, doctors’ offices and partners to obtain missing documentation.
• Promote quality assurance and a culture of continuous process improvement.

Education

Associate’s degree or equivalent work experience

Job description

Overview

Ensure the timely verification and submission of standardized data reports, compiled from organ donor referral data to various regulatory agencies, including HRSA and OPTN, by providing accurate quality review, timely data querying, and accurate reconciliation of missing data.

Responsibilities

Essential Functions

The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

• Advance Gift of Hope’s mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.
• Timely submit regulatorily reportable data, including the Ventilated Patient Form, for deceased organ donor referrals
• Work collaboratively with other department staff and Hospital partners to ensure timely reporting of regulatorily reportable data
• Review donor records, within the Electronic Medical Record system, for accuracy and completeness
• Verify key data points for accuracy and completeness prior to data transmission
• Obtain missing donor record information and rectify erroneous or missing data, in accordance with policy and regulatory requirements, through a variety of query methods
• Proactively escalat[e] discovered errors, deviations and discrepancies for timely resolution
• Monitor the status of regulatory reporting caseloads and deadlines to ensure reporting is completed accurately and timely
• Contact hospitals, doctor’s offices, and other partners to request additional documentation pertaining to donor cases
• Work across departments, as well as with external partners, to resolve identified charting errors and other correction requests
• Promote an environment that supports quality assurance and performance improvement by facilitating the timely identification and reporting of Opportunities for Improvement including discovered opportunities for improvement, deviations, reported complaints, and other adverse events, and foster a non-punitive Quality culture focused on continuous process improvement
• Actively contribute to a culture of cybersecurity awareness
• Protect the confidentiality, integrity, and availability of the organization’s information assets by following established security policies and procedures, completing all required cybersecurity training on time, reporting potential security issues promptly, and practicing secure handling of data, systems, and credentials in day-to-day activities. Must follow security policies, protect organizational data, and report potential security issues.
• Complete all required administrative tasks, training and honor commitments to meet individual and organizational needs in a timely manner
• Actively engage in learning and professional development opportunities and collaborate with supervisor to establish and maintain written short‑and long‑term professional development goals

Other duties as assigned

Qualifications

Education and Training Required

The following identifies the minimum education and training required to perform the essential functions of the job.

• Associate’s degree or equivalent work experience

Experience and Skills Required

The following indicates the minimum skills and experience required to perform the essential functions of the job.