Clinical Coordinator

Gift of Hope; Chicago (IL); On-site; USD 54,966 - 61,592; Full time

Benefits offered by this job

Medical, dental, vision insurance

Generous Paid Time Off (PTO)

403(b) retirement plan with company match

Tuition Reimbursement

Monthly stipends for cell phone and internet

Job summary

Gift of Hope is seeking a dedicated professional to manage organ donor referrals. This role includes assessment of referrals, collaborating with healthcare staff, and ensuring effective communication with donor families.

Applicants should have a minimum of one year experience in an acute care setting or previous OPO clinical experience. This position requires compassion and strong communication skills, along with the ability to work independently in a hospital environment, making a significant impact within the Gift of Hope network.

Qualifications

• Minimum of one year in Allied Health or graduate RN providing patient care in an acute care setting.
• Demonstrates a compassionate, conscientious, and ethical approach.

Responsibilities

• Manage daily referral activity, ensuring timely response and assessment.
• Communicate effectively with families of potential organ donors.
• Evaluate and document authorization of organ and tissue donation.

Skills

Compassionate

Strong written and verbal communication skills

Accountability

Basic computer skills

Ability to work independently

Comfortable in emotional distress

Education

One year in Allied Health or graduate RN

Job description

Responsible for managing daily referral activity, both through new and ongoing referrals; responsible for timely referral response, assessment, and evaluation of potential organ donors; collaborates with clinical, family and hospital resources to set-up optimal coverage of referrals; evaluates the need of each referral and engages appropriate Gift of Hope staff to effectively manage all referrals to a successful outcome; facilitates the gift of donation through the evaluation, authorization, medical management, and distribution of organs for transplantation or research from deceased organ donors

This is a 12-hour night shift position that includes alternating weekends.

Compensation range for this position is $39.90 - $44.71 per hour.

Our Benefits

In addition to competitive salaries, we offer a comprehensive benefits package:

• Medical, dental, vision, disability and life insurance options for full-time employees
• Generous Paid Time Off (PTO) plan
• 403(b) retirement plan with company match
• Tuition Reimbursement up to the IRS-allowed maximum
• Personalized learning and educational development opportunities
• Monthly cell phone and internet stipends
• Paid Parental Leave
• Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
• Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)

Responsibilities

The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

• Advance Gift of Hope’s mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.
• Responsible for triage of organ referrals, obtaining clinical information to determine medical suitability, providing clinical assessment to determine organ viability
• Create case plan for organ referrals including further needs once onsite staff involved.
• Support staff through the referral process and provide additional education and information surrounding the donation process as needed
• Assist staff in identifying issues related to the donation process and, in collaboration, create a plan of action
• Coordinate onsite staff for organ donors and referral activity
• Ensure accurate, clear clinical documentation according to current policies and procedures; identify, document, and communicate essential clinical information to associated Gift of Hope staff, transplant center staff, and administrators
• Facilitate necessary testing and services, at the direction of the AOC/Medical Director
• Provide all medically relevant information to the ME/Coroner to obtain release for donation
• Communicate effectively with families of potential organ and tissue donors to provide information and support
• Obtain and document authorization of organ and tissue donation in accordance with Gift of Hope policy
• Perform physical assessment of potential donors
• Coordinate medical management of donation after circulatory death (DCD) donors with the hospital team to ensure appropriate hemodynamic status
• Participate in departmental quality assurance initiatives, meetings, educational activities and required training as assigned
• Other duties as assigned

Qualifications

Education and Training Required

• Minimum of one year in Allied Health or graduate RN providing patient care in an acute care setting, or previous OPO clinical experience
• Other candidates may be considered on an individual basis at the discretion of management, dependent on aligned job experience

Experience and Skills Required

• Compassionate, conscientious and ethical
• Demonstrate a high level of accountability
• Possess strong written and verbal communication skills
• Ability to work productively and independently
• Comfortable in the presence of emotional distress, death, and dying
• Basic computer skills with the ability to learn and use technology such as computers, mobile devices, and related software for communication and documentation

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to see, hear, speak and communicate effectively
• Ability to sit or stand for long periods of time
• Ability to move donor from cart to bed with assistance
• Ability to stand, bend, stoop and kneel to perform job functions
• Ability to lift 50 lbs. of equipment from ground level to table-top level, and to push/pull 75 lbs. on a roller cart

Work Environment

The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.

• Normal office environment
• Hospital clinical environment, including all patient care areas
• Ability to respond to dispatches in a timely manner and arrive to work sites as assigned
• Flexibility to work outside of normal business hours; 12-hour shifts including day or night shifts, weekends and holidays as assigned; shifts extending beyond 12 hours when responsibilities warrant
• Access to reliable transportation to travel to hospitals and other meeting locations within Gift of Hope’s service area
• Occasional travel outside the service area by auto or plane to attend conferences or meetings
• Carry a personal cell phone to be accessible outside regular business hours

Gift of Hope Organ & Tissue Donor Network provides equal employment opportunities to all qualified candidates and does not discriminate with regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, family medical history or genetic information or any other classification protected by applicable law. All employment decisions are made based on an individual’s job-related qualifications and abilities.