Quality Data Specialist

Gift of Hope; Itasca (IL); On-site; USD 64,000 - 72,000; Full time

Job summary

Gift of Hope in Illinois is seeking a Data Quality and Compliance Specialist to verify and submit standardized donor data to HRSA and OPTN, ensuring accuracy and timely reconciliation of missing information.

The role requires background in medical records review and reporting, attention to detail, proficiency with Excel/Word, and collaboration with hospitals and departments to meet regulatory deadlines.

Qualifications

• 2 years’ experience in medical industry, medical record review, or medical chart auditing highly preferred.
• Knowledge of medical terminology.
• Highly organized with the ability to pay attention to detail to assure accuracy and completeness of records and data.
• Ability to identify problems in day-to-day processes and appropriate address for timely resolution.
• Ability to professionally interact with internal and external customers.
• Ability to manage multiple assigned tasks to ensure timely completion and ability to adapt to changing work priorities.
• Basic skills in Excel and Word.

Responsibilities

• Timely submit regulatorily reportable data, including the Ventilated Patient Form, for deceased organ donor referrals.
• Work collaboratively with other department staff and Hospital partners to ensure timely reporting of regulatorily reportable data.
• Review donor records, within the Electronic Medical Record system, for accuracy and completeness.
• Verify key data points for accuracy and completeness prior to data transmission.
• Obtain missing donor record information and rectify erroneous or missing data, in accordance with policy and regulatory requirements.
• Proactively upscale discovered errors, deviations and discrepancies for timely resolution.
• Monitor the status of regulatory reporting caseloads and deadlines to ensure reporting is completed accurately and timely.
• Contact hospitals, doctor’s offices, and other partners to request additional documentation pertaining to donor cases.
• Work across departments, as well as with external partners, to resolve identified charting errors and other correction requests.
• Promote an environment that supports quality assurance and performance improvement by facilitating the timely identification and reporting of Opportunities for Improvement including discovered opportunities for improvement, deviations, reported complaints, and other adverse events, and foster a non-punitive Quality culture focused on continuous process improvement.
• Actively contribute to a culture of cybersecurity awareness
• Protect the confidentiality, integrity, and availability of the organization's information assets by following established security policies and procedures, completing all required cybersecurity training on time, reporting potential security issues promptly, and practicing secure handling of data, systems, and credentials in day-to-day activities. Must follow security policies, protect organizational data, and report potential security issues.
• Complete all required administrative tasks, training and honor commitments to meet individual and organizational needs in a timely manner
• Actively engage in learning and professional development opportunities and collaborate with supervisor to establish and maintain written short‑and‑long‑term professional development goals

Skills

Medical terminology

Attention to detail

Communication skills

Multitasking

Adaptability

Education

Associate’s degree or equivalent work experience

Tools

Excel

Word

Job description

Overview

Summary

Ensure the timely verification and submission of standardized data reports, compiled from organ donor referral data to various regulatory agencies, including HRSA and OPTN, by providing accurate quality review, timely data querying, and accurate reconciliation of missing data.

A background in medical records review / audit and analysis, as well as standardized reporting is important in this role.

Compensation range for this position is 64,000-72,000 annually.

Responsibilities

Essential Functions

The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

• Advance Gift of Hope’s mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.
• Timely submit regulatorily reportable data, including the Ventilated Patient Form, for deceased organ donor referrals
• Work collaboratively with other department staff and Hospital partners to ensure timely reporting of regulatorily reportable data
• Review donor records, within the Electronic Medical Record system, for accuracy and completeness
• Verify key data points for accuracy and completeness prior to data transmission
• Obtain missing donor record information and rectify erroneous or missing data, in accordance with policy and regulatory requirements, through a variety of query methods
• Proactively upscale discovered errors, deviations and discrepancies for timely resolution
• Monitor the status of regulatory reporting caseloads and deadlines to ensure reporting is completed accurately and timely
• Contact hospitals, doctor’s offices, and other partners to request additional documentation pertaining to donor cases
• Work across departments, as well as with external partners, to resolve identified charting errors and other correction requests
• Promote an environment that supports quality assurance and performance improvement by facilitating the timely identification and reporting of Opportunities for Improvement including discovered opportunities for improvement, deviations, reported complaints, and other adverse events, and foster a non-punitive Quality culture focused on continuous process improvement
• Actively contribute to a culture of cybersecurity awareness
• Protect the confidentiality, integrity, and availability of the organization's information assets by following established security policies and procedures, completing all required cybersecurity training on time, reporting potential security issues promptly, and practicing secure handling of data, systems, and credentials in day-to-day activities. Must follow security policies, protect organizational data, and report potential security issues.
• Complete all required administrative tasks, training and honor commitments to meet individual and organizational needs in a timely manner
• Actively engage in learning and professional development opportunities and collaborate with supervisor to establish and maintain written short‑and‑long‑term professional development goals

Other duties as assigned

Qualifications

Education and Training Required

The following identifies the minimum education and training required to perform the essential functions of the job.

• Associate’s degree or equivalent work experience

Experience and Skills Required

The following indicates the minimum skills and experience required to perform the essential functions of the job.

• 2 years’ experience in medical industry, medical record review, or medical chart auditing highly preferred
• Knowledge of medical terminology
• Highly organized with the ability to pay attention to detail to assure accuracy and completeness of records and data
• Ability to identify problems in day-to-day processes and appropriate address for timely resolution
• Ability to professionally interact with internal and external customers
• Ability to manage multiple assigned tasks to ensure timely completion and ability to adapt to changing work priorities
• Basic skills in Excel and Word

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to function in a normal office environment
• Ability to function in a remote office environment
• Access to reliable transportation for meeting and other in-office responsibilities
• Ability to sit for up to three hours at a time
• Ability to position self to file documents at varying height levels
• Ability to lift and move up to 30bs

Work Environment

The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.

• Normal office environment
• Remote office environment
• Occasional travel to other locations within the service area

This job description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of the job. Other functions may be assigned by the supervisor and management retains the right to add or change the duties at any time at its discretion.