Quality & Data Insights Analyst

Carter Machinery Company; Richmond (VA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) with match up to 6%

Life and disability insurance

In-house training programs

Employee referral bonus program

Tool allowances and tool loans

Discounts on devices and vehicles

Overtime opportunities

Shift differential

Job summary

Carter Machinery in Richmond, VA is seeking a Quality Analyst to develop and maintain supplier quality metrics and dashboards. The role supports data-driven decisions and coordinates with data, supply chain, and customer teams to align tools and processes.

The position requires a bachelor’s degree in a related field, about one year of quality/ops experience, and familiarity with Power BI, Tableau, and Jira/Smartsheet/Salesforce. Health benefits and growth opportunities accompany the role.

Qualifications

• Bachelor’s degree in Business, Engineering, Quality Management, Information Systems, or a related field preferred.
• Minimum one year of experience in quality systems administration, quality assurance, manufacturing, supply chain, or related field.
• Experience with data visualization tools (Power BI, Tableau), quality tools (CxAlloy) and project management platforms (Jira, Smartsheet, Salesforce) strongly preferred.
• Experience developing standard work, SOWs, or process governance documentation preferred.
• Some mechanical and electrical aptitude preferred.
• Strong analytical skills with the ability to develop, track, and interpret quality metrics.
• Strong attention to detail with a high degree of accuracy in data preparation, cleaning, validation, and formatting across multiple data sources.
• Organized and detail-oriented, with the ability to manage compliance tracking and identify and resolve gaps.
• Effective written and verbal communication skills for coordinating with cross-functional internal teams and external stakeholders.

Responsibilities

• Develop and maintain supplier quality metrics.
• Oversee development and validate quality dashboards and reporting tools to support data-driven decision-making.
• Manage supplier scorecard data preparation and assembly.
• Manage quality documentation compliance.
• Prepare and clean customer data for analysis, ensuring accuracy, consistent formatting, and proper organization prior to team review.
• Approve quality standard work in compliance with guidelines.
• Monitor and manage existing standard work periodic reviews.
• Perform recurring data exports and ad hoc data requests.
• Serve as primary quality data liaison to the data team, supply chain, and customer-facing teams to align tools, metrics, and processes.
• Work in coordination with team to achieve Continuous Improvement goals and objectives.
• Perform other duties as assigned.

Skills

Analytical skills

Attention to detail

Communication skills

Education

Bachelor’s degree in Business, Engineering, Quality Management, Information Systems, or a related field preferred

Tools

Power BI

Tableau

CxAlloy

Jira

Smartsheet

Salesforce

Job description

Carter Machinery in Richmond, VA is seeking a Quality Analyst to develop and maintain supplier quality metrics and dashboards. The role supports data-driven decisions and coordinates with data, supply chain, and customer teams to align tools and processes.

The position requires a bachelor’s degree in a related field, about one year of quality/ops experience, and familiarity with Power BI, Tableau, and Jira/Smartsheet/Salesforce. Health benefits and growth opportunities accompany the role.