QUALITY ANALYST

Carter Machinery Company, Inc.; Mechanicsville (VA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) with match up to 6%

Life and disability insurance

In-house training programs

Employee referral bonus

Job summary

Carter Machinery is seeking a Quality Analyst to develop and maintain supplier quality metrics and dashboards, while coordinating data across the data team, supply chain, and customer-facing groups. You will ensure quality documentation, data accuracy, and process compliance.

The role emphasizes data-driven decision making, cross-functional collaboration, and continuous improvement in a fast-paced environment with a first shift in Richmond, VA.

Qualifications

• Bachelor’s degree in Business, Engineering, Quality Management, Information Systems, or a related field preferred
• Minimum one year of experience in quality systems administration, quality assurance, manufacturing, supply chain, or related field
• Experience with data visualization tools (Power BI, Tableau), quality tools (CxAlloy) and project management platforms (Jira, Smartsheet, Salesforce) strongly preferred
• Experience developing standard work, SOWs, or process governance documentation preferred
• Some mechanical and electrical aptitude preferred
• Strong analytical skills with the ability to develop, track, and interpret quality metrics
• Strong attention to detail with a high degree of accuracy in data preparation, cleaning, validation, and formatting across multiple data sources
• Organized and detail-oriented, with the ability to manage compliance tracking and identify and resolve gaps
• Effective written and verbal communication skills for coordinating with cross-functional internal teams and external stakeholders

Responsibilities

• Develop and maintain supplier quality metrics
• Oversee development and validate quality dashboards and reporting tools to support data-driven decision-making
• Manage supplier scorecard data preparation and assembly
• Manage quality documentation compliance
• Prepare and clean customer data for analysis, ensuring accuracy, consistent formatting, and proper organization prior to team review
• Approve quality standard work in compliance with guidelines
• Monitor and manage existing standard work periodic reviews
• Perform recurring data exports and ad hoc data requests
• Serve as primary quality data liaison to the data team, supply chain, and customer-facing teams to align tools, metrics, and processes
• Work in coordination with team to achieve Continuous Improvement goals and objectives
• Perform other duties as assigned

Skills

Analytical skills

Attention to detail

Cross-functional communication

Data governance

Education

Bachelor’s degree in Business, Engineering, Quality Management, Information Systems, or related field

Tools

Power BI

Tableau

Jira

Smartsheet

Salesforce

CxAlloy

Job description

Join a Company That’s Built to Elevate You.

At Carter Machinery, wedon’tjust offer jobs - we offer long-term careers defined by purpose, innovation, and impact.We’vebuilt an award-winning workplace where high achievers thrive, careers grow, and your work truly matters.

Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whetheryou'returning a wrench, managing operations, or supporting customers, you play a vital role in powering industries thatmovesthe world forward.

Job Title: Quality Analyst

Location: Richmond, Virginia

Shift: 1st

Starting Compensation Range: $23.59 - $29.66 per hour

What You Will Do:

• Develop and maintain supplier quality metrics
• Oversee development and validate quality dashboards and reporting tools to support data-driven decision-making
• Manage supplier scorecard data preparation and assembly
• Manage quality documentation compliance
• Prepare and clean customer data for analysis, ensuring accuracy, consistent formatting, and proper organization prior to team review
• Approve quality standard work in compliance with guidelines
• Monitor and manage existing standard work periodic reviews
• Perform recurring data exports and ad hoc data requests
• Serve as primary quality data liaison to the data team, supply chain, and customer-facing teams to align tools, metrics, and processes
• Work in coordination with team to achieve Continuous Improvement goals and objectives
• Perform other duties as assigned

WhatWe’reLooking For:

• Bachelor’s degree in Business, Engineering, Quality Management, Information Systems, or a related field preferred
• Minimum one year of experience in quality systems administration, quality assurance, manufacturing, supply chain, or related field
• Experience with data visualization tools (Power BI, Tableau), quality tools (CxAlloy) and project management platforms (Jira, Smartsheet, Salesforce) strongly preferred
• Experience developing standard work, SOWs, or process governance documentation preferred
• Some mechanical and electrical aptitude preferred
• Strong analytical skills with the ability to develop, track, and interpret quality metrics
• Strong attention to detail with a high degree of accuracy in data preparation, cleaning, validation, and formatting across multiple data sources
• Organized and detail-oriented, with the ability to manage compliance tracking and identify and resolve gaps
• Effective written and verbal communication skills for coordinating with cross‑functional internal teams and external stakeholders

What Success Looks LikeInThis Role:

• Developed and maintained supplier quality metrics
• Quality dashboards and reporting tools
• Supplier scorecard data preparation and assembly
• Quality documentation
• Self‑directed. Managing multiple competing priorities with limited supervision in a fast‑paced environment
• Effectively translating data findings into clear, concise reports and presentations for both technical and non-technical audiences
• Successfully working independently on analytical tasks while contributing effectively within a collaborative team environment
• Promoting a positive customer experience
• Upholding the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Physical Requirements:

• Regularly required to sit and talk or hear
• Frequently required to stand, walk, use hands to finger, handle, or feel and reach with hands and arms
• Occasionally lift and/or move up to 20 pounds
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

Competitive Compensation and Benefits:

• Health, dental and vision insurance
• Paid time off
• 401(k), $0.75 to $1.25 match up to 6%
• Life and disability insurance
• In-house training instructors/programs
• Employee referral bonus program
• Tool allowances and tool loans
• Discounts on cellular phone service, computers, and vehicles
• Opportunities for overtime
• Shift differential (if applicable)

You’llgain access to real learning, real advancement, and a real future in a companythat’sreshaping what it means to lead in our industry. Ifyou'relooking for purpose, possibilities, and a team that wins together - you belongatCarter Machinery.

Come build what matters and build your future with us.

Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.