Job Title: CQR Engineer - Quality Performance Analytics Specialist
Location: Richmond, Virginia
The Performance Analytics Specialist will be responsible for developing quality-focused dashboards that provide a real-time view of manufacturing performance. These dashboards will play a meaningful role in influencing the culture of quality on the manufacturing floor, supporting change control and change management processes, and ensuring operational clarity across all manufacturing sites.
Key responsibilities:
- Develop dashboards to supervise the state of quality across manufacturing sites.
- Build individual manufacturing and operation site dashboards along with a high-level KPI overview for leadership.
- Track and visualize key metrics for different stages for the pharmaceutical/consumer Quality Assurance & Quality Control process.
- Quality daily updates, number of findings, equipment utilization, and status updates.
- Ensure dashboards provide actionable insights to drive process improvements and celebrate achievements.
- Support integration with current manufacturing systems to improve data accessibility.
- Design and implement supply chain dashboards to supervise logistics, inventory, and supplier performance.
- Ensure that data visualization tools help teams understand what they are measuring and why.
- Work with technology partners to confirm Power BI or other BI tools as the primary platform.
Required Skills
- A bachelor’s degree in computer science, Information Systems, Data Science, Business Analytics, or related fields.
- Business Intelligence & Data Visualization: Power BI (preferred), Tableau, Qlik Sense.
- Manufacturing Systems Integration: MES, ERP (SAP, Oracle), QMS.
- Process Improvement & Quality Management: Lean Six Sigma, Statistical Process Control (SPC).
- Problem-solving, project management, and communication skills are also important in applying these tools optimally.