Quality Coordinator

Medline Industries, LP; Waukegan (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking a quality support specialist to help maintain workload documentation and provide daily support to Quality personnel and divisional partners.

You will review documents for accuracy, answer inquiries by phone and email, assist with inventory, holds, audits, reporting, and the coordination of travel and training for Branch Quality staff. If needed, weekend shifts may be required; a high school diploma and at least one year in quality assurance are preferred.

Qualifications

• High School diploma or equivalent.
• At least 1 year of prior experience in quality assurance or quality control.
• Experience providing customer service to internal and external customers.

Responsibilities

• Review documents to ensure accuracy.
• Provide phone and email support for quality operations.
• Assist with inventory management and program holds.
• Coordinate travel and training for Branch Quality personnel.
• Prepare weekly and monthly reports tracking quality trends.
• Support the Quality Management System and regulatory requirements.

Skills

Microsoft Excel

Microsoft Word

Customer service

Education

High School diploma

Job description

Job Summary

Responsible for supporting Quality program goals by assisting with proper workload documentation as well as providing daily support to Quality personnel and divisional partners.

Job Description

• Based on established procedures, is responsible for reviewing documents to ensure accuracy.
• Provide phone administrative and communication support of for quality operations, including responding to inquiries, coordinating information flow, and maintaining quality-related documentation.inbound calls and directing calls as necessary; communication via email.
• Assists Owns tasks associatedin issuing with inventory management and implementation of Medline’s record retention policy.stock checks to QCs at the warehouses to check inventory.
• Assist with applying, altering, and removing incoming plant quality holds as requested by divisional partners.it pertains to responding to quality issues.
• Assist with coordination of travel and training for Branch Quality personnel as needed.of corrective actions as required by process deviations, procedure deviations, complaints, regulatory audits, customer audits, and internal audits.
• Complete weekly and monthly Prepare reports under direct supervision for management, customers etc. that track quality trends, holds, overtime, etc.
• Supports the effective execution of Medline’s Quality Management System and Quality Policy to help ensure compliance with applicable quality standards, procedures, and regulatory requirements.
• Other duties as assigned.
• May occasionally require weekend shifts pending business need.

Minimum Job Requirements

Education

• High School diploma or equivalent.

Work Experience

• At least 1 year of prior experience in quality assurance or quality control.

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge / Skills / Abilities

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

Preferred Job Requirements

• FDA regulated industry experience.

• Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$20.25 - $29.25 Hourly

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click [here]https://urldefense.com/v3/ https:/digital.alight.com/medline ;!!DjNdo6avjEs!o-bxZ6fy_WNH13q2FLYYmUMb1U4cic3ioox3ulm5dkpyivWM09cd64RN8rHuDH5AQKNiwEzHU2VbVJht5ginULSy5aJGsA$.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging pagehere.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.