Quality Coordinator

Medline; Waukegan (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline in Illinois is seeking a Quality Support professional to assist with workload documentation and provide daily support to Quality personnel and divisional partners.

The role involves reviewing documents for accuracy, coordinating information flow, maintaining quality records, and supporting corrective actions during audits and process deviations.

Qualifications

• High school diploma or equivalent required.
• At least 1 year in quality assurance or quality control.
• Experience providing customer service to internal and external customers.

Responsibilities

• Review documents to ensure accuracy and completeness.
• Provide admin and communication support for quality operations.
• Coordinate information flow and maintain quality-related documentation.
• Assist with coordination of corrective actions for deviations and audits.
• Prepare management and customer reports under supervision.
• Support execution of the Quality Management System and regulatory compliance.
• Own tasks related to inventory management and record retention.
• Assist with applying, altering, and removing quality holds as needed.
• Occasional weekend shifts may be required.

Skills

Excel

Word

Customer service

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Job description

Job Summary

Responsible for supporting Quality program goals by assisting with proper workload documentation as well as providing daily support to Quality personnel and divisional partners.

Job Description

Based on established procedures, is responsible for reviewing documents to ensure accuracy.

Provide administrative and communication support for quality operations, including responding to inquiries, coordinating information flow, and maintaining quality-related documentation.

Assist with coordination of corrective actions as required by process deviations, procedure deviations, complaints, regulatory audits, customer audits, and internal audits.

Under supervision, prepares reports for management, customers, etc.

Supports the effective execution of Medline's Quality Management System and Quality Policy to help ensure compliance with applicable quality standards, procedures, and regulatory requirements.

Owns tasks associated with inventory management and implementation of Medline's record retention policy.

Assist with applying, altering, and removing quality holds as it pertains to responding to quality issues.

May occasionally require weekend shifts pending business need.

Other duties as assigned.

Minimum Job Requirements

• Education High School diploma or equivalent.
• Work Experience At least 1 year of prior experience in quality assurance or quality control.
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge / Skills / Abilities Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

Preferred Job Requirements

• FDA regulated industry experience.
• Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines.

Salary Range

The anticipated salary range for this position: $20.25 - $29.25 Hourly. The actual salary will vary based on applicant's location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits

About Medline and Diversity

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Company Overview

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.