Quality Coordinator

strongtie; United States; On-site; USD 43,000 - 68,000; Full time

Job summary

Simpson Strong-Tie seeks a Quality Coordinator to enhance defect reduction and process efficiency within our Stockton facility. You will partner with Operations and Quality leadership to drive data-based improvements and maintain QA systems.

Responsibilities include leading root-cause analyses, tracking quality metrics, and ensuring compliance with ISO standards while supporting cross-functional teams. 5% travel required; on-site position in Stockton, CA.

Qualifications

• BS in Business, Management, Engineering or related field.
• ISO 9001 Certified/Trained Auditor, preferred
• 3 years' experience as a Quality Assistant or similar role in fast-paced manufacturing or lab environment.
• Familiarity with Lean Manufacturing.
• Data Analysis: interpret technical instructions and analyze data.
• Attention to detail and accuracy; ability to solve problems.

Responsibilities

• Support continuous process improvement by identifying gaps, auditing department processes, and implementing actions to improve efficiency and quality.
• Lead priority setting and use data to schedule problem-solving projects and action plans.
• Lead analysis and reporting by managing customer complaints and NCRs, performing root cause analysis, and presenting metrics.
• Assist in maintaining the Quality Management System, documents, quality records, and system updates.
• Interpret and support quality policies to ensure compliance with ISO requirements and external audits.
• Complete special projects as assigned by Quality Manager, Operations Director, and Branch Manager.

Skills

Quality coordination

Data analysis

Lean manufacturing

Attention to detail

Self-management

Prioritization

Interpersonal skills

Education

BS in Business/Management/Engineering or related

Job description

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team .

YOU

As a Quality Coordinator you will maintain and implement quality best practices while working with your assigned Department to implement best practices.Your goals will include reducing Defects and Increasing Efficiencies in the various Processes You Improve. You will also support the assigned Department through Rapid Improvement Events, Root Cause Analysis, Gap Analysis and other Problem Solving methods that drive Action based on Data and Data Analysis.

WHAT YOU'LL BE DOING

• Support continuous process improvement by identifying gaps, auditing department processes, documenting findings, and partnering with Operations and Quality leadership to implement actions that improve efficiency, consistency, and overall quality performance. (35%)
• Establish priorities and ensure effective use of assigned resources. Use data analysis to identify department priorities, schedule problem-solving projects, and support action plans based on quality performance trends. (15%)
• Lead analysis and reporting activities by managing customer complaints and internal product NCRs, performing root cause analysis on recurring issues, developing and presenting quality performance metrics, and recommending improvements based on identified trends. (15%)
• Assist in maintaining the overall health and effectiveness of the Quality Management System by supporting document control, quality records, system updates, and follow-up on quality system activities. (15%)
• Interpret and support quality policies and guidelines to ensure compliance with documented quality standards, corporate objectives, ISO requirements, and external audit expectations. Develop and maintain QA programs that support the enterprise quality system and branch quality objectives. (10%)
• Complete special projects as assigned by the Quality Manager, Operations Director, and Branch Manager. (10%)

DESIRED SKILLS AND EXPERIENCE

• BS in Business, Management, Engineering or related field, preferred
• ISO 9001 Certified/Trained Auditor, preferred
• 3 years' experience as a Quality Assistant or similar role in a fast-paced manufacturing and/or lab environment, required
• Familiarity with Lean Manufacturing, preferred
• Data Analysis. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to apply concepts such as fractions, ratios, proportions, and percentages.
• Attention to Detail: Ability to pay attention to detail and ensure accuracy of information. Ability to identify options for solving a problem and evaluate the strengths and weaknesses.
• Self-Management: Requires ability to meet productivity standards, deadlines, and work schedules. Ability to maintain appropriate confidentiality and respect the privacy of others. Ability to fulfill all commitments made to peers, co-workers, and Manager. Ability to hold self and others accountable for measurable, high-quality, timely, and cost-effective results. Ability to work independently and efficiently.
• Prioritization: Requires ability to manage multiple projects and competing priorities upon direction. Ability to set well-defined and realistic personal goals. Ability to set priorities, goals and timetables to achieve maximum productivity. Ability to be self-directed to solve business issues.
• Interpersonal skills: Possesses people development and delegation skills. Ability to provide timely guidance and feedback to help staff accomplish a task or solve a problem and help others be more successful.

TRAVEL REQUIRED

This job requires 5% domestic travel.

WORK STATUS & LOCATION

This full-time, non-exempt, position is located in Stockton, CA. It is not eligible for remote work.

RELOCATION

Relocation is not available for this position.

PAY

$30.77 - $49.23 / hour

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to sit, talk, and hear,