Quality Coordinator

Simpson Strong-Tie; Stockton (CA); On-site; USD 88,168,000 - 141,063,000; Full time

Benefits offered by this job

Quarterly bonus/commission

Benefits package

Job summary

Simpson Strong-Tie is seeking a Quality Coordinator in Stockton, CA to drive continuous improvement within the Quality Management System. You will audit processes, analyze data, and lead root cause analysis to reduce defects and increase efficiency.

The role requires collaboration with Operations and Quality leadership and adherence to ISO standards. Responsibilities include managing customer complaints, NCRs, and quality metrics while supporting document control and QA program maintenance.

Qualifications

• BS in Business, Management, Engineering or related field.
• ISO 9001 Certified/Trained Auditor, preferred
• 3 years' experience as a Quality Assistant or similar role in a fast-paced manufacturing and/or lab environment, required
• Familiarity with Lean Manufacturing, preferred
• Data analysis: interpret technical instructions and variables with basic math
• Attention to detail and accuracy of information
• Self-management: meet deadlines and work independently
• Prioritization: manage multiple projects and priorities
• Interpersonal skills: provide guidance and feedback to staff

Responsibilities

• Identify gaps, audit processes, document findings, and partner with Operations and Quality to drive improvements.
• Establish priorities and ensure effective use of assigned resources.
• Lead analysis and reporting by managing customer complaints and internal NCRs, perform root cause analysis, and present quality metrics.
• Assist in maintaining the Quality Management System, including document control and records.
• Interpret and support quality policies to ensure ISO compliance and audit readiness.
• Complete special projects as assigned by the Quality Manager and Branch Manager.

Skills

Data analysis

Attention to detail

Self-management

Prioritization

Interpersonal skills

Education

BS in business, management, engineering, or related field

Job description

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

About

Learn about our company culture directly from our team.

YOU

As a Quality Coordinator you will maintain and implement quality best practices while working with your assigned Department to implement best practices.Your goals will include reducing Defects and Increasing Efficiencies in the various Processes You Improve. You will also support the assigned Department through Rapid Improvement Events, Root Cause Analysis, Gap Analysis and other Problem Solving methods that drive Action based on Data and Data Analysis.

What You'll Be Doing

• Support continuous process improvement by identifying gaps, auditing department processes, documenting findings, and partnering with Operations and Quality leadership to implement actions that improve efficiency, consistency, and overall quality performance. (35%)
• Establish priorities and ensure effective use of assigned resources. Use data analysis to identify department priorities, schedule problem-solving projects, and support action plans based on quality performance trends. (15%)
• Lead analysis and reporting activities by managing customer complaints and internal product NCRs, performing root cause analysis on recurring issues, developing and presenting quality performance metrics, and recommending improvements based on identified trends. (15%)
• Assist in maintaining the overall health and effectiveness of the Quality Management System by supporting document control, quality records, system updates, and follow-up on quality system activities. (15%)
• Interpret and support quality policies and guidelines to ensure compliance with documented quality standards, corporate objectives, ISO requirements, and external audit expectations. Develop and maintain QA programs that support the enterprise quality system and branch quality objectives. (10%)
• Complete special projects as assigned by the Quality Manager, Operations Director, and Branch Manager. (10%)

Desired Skills And Experience

If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:

• BS in Business, Management, Engineering or related field, preferred
• ISO 9001 Certified/Trained Auditor, preferred
• 3 years' experience as a Quality Assistant or similar role in a fast-paced manufacturing and/or lab environment, required
• Familiarity with Lean Manufacturing, preferred
• Data Analysis. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to apply concepts such as fractions, ratios, proportions, and percentages.
• Attention to Detail: Ability to pay attention to detail and ensure accuracy of information. Ability to identify options for solving a problem and evaluate the strengths and weaknesses.
• Self-Management: Requires ability to meet productivity standards, deadlines, and work schedules. Ability to maintain appropriate confidentiality and respect the privacy of others. Ability to fulfill all commitments made to peers, co-workers, and Manager. Ability to hold self and others accountable for measurable, high-quality, timely, and cost-effective results. Ability to work independently and efficiently.
• Prioritization: Requires ability to manage multiple projects and competing priorities upon direction. Ability to set well-defined and realistic personal goals. Ability to set priorities, goals and timetables to achieve maximum productivity. Ability to be self-directed to solve business issues.
• Interpersonal skills: Possesses people development and delegation skills. Ability to provide timely guidance and feedback to help staff accomplish a task or solve a problem and help others be more successful.

Travel Required

This job requires 5% domestic travel.

WORK STATUS & LOCATION

This full-time, non-exempt, position is located in Stockton, CA. It is not eligible for remote work.

RELOCATION

Relocation is not available for this position.

PAY

$30.77 - $49.23 / hour

Physical Requirements And Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.

WORK ENVIRONMENT

This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.

REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.

Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.

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Company: Simpson Strong-Tie Company Inc.