Quality & Process Improvement Coordinator

Simpson Strong-Tie; Stockton (CA); On-site; USD 88,168,000 - 141,063,000; Full time

Benefits offered by this job

Quarterly bonus/commission

Benefits package

Job summary

Simpson Strong-Tie is seeking a Quality Coordinator in Stockton, CA to drive continuous improvement within the Quality Management System. You will audit processes, analyze data, and lead root cause analysis to reduce defects and increase efficiency.

The role requires collaboration with Operations and Quality leadership and adherence to ISO standards. Responsibilities include managing customer complaints, NCRs, and quality metrics while supporting document control and QA program maintenance.

Qualifications

• BS in Business, Management, Engineering or related field.
• ISO 9001 Certified/Trained Auditor, preferred
• 3 years' experience as a Quality Assistant or similar role in a fast-paced manufacturing and/or lab environment, required
• Familiarity with Lean Manufacturing, preferred
• Data analysis: interpret technical instructions and variables with basic math
• Attention to detail and accuracy of information
• Self-management: meet deadlines and work independently
• Prioritization: manage multiple projects and priorities
• Interpersonal skills: provide guidance and feedback to staff

Responsibilities

• Identify gaps, audit processes, document findings, and partner with Operations and Quality to drive improvements.
• Establish priorities and ensure effective use of assigned resources.
• Lead analysis and reporting by managing customer complaints and internal NCRs, perform root cause analysis, and present quality metrics.
• Assist in maintaining the Quality Management System, including document control and records.
• Interpret and support quality policies to ensure ISO compliance and audit readiness.
• Complete special projects as assigned by the Quality Manager and Branch Manager.

Skills

Data analysis

Attention to detail

Self-management

Prioritization

Interpersonal skills

Education

BS in business, management, engineering, or related field

Job description

Simpson Strong-Tie is seeking a Quality Coordinator in Stockton, CA to drive continuous improvement within the Quality Management System. You will audit processes, analyze data, and lead root cause analysis to reduce defects and increase efficiency.

The role requires collaboration with Operations and Quality leadership and adherence to ISO standards. Responsibilities include managing customer complaints, NCRs, and quality metrics while supporting document control and QA program maintenance.