Quality Coordinator

Green Bay Packaging; El Paso (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription drugs

Wellness programs

STD/LTD

Life insurance

401(k) and pension

Job summary

Green Bay Packaging in El Paso, TX, is seeking a Quality Coordinator to monitor corrugated manufacturing quality, inspect boards for defects, and ensure adherence to customer specifications and ISO standards.

You will collect quality metrics, run audits on corrugator and converting equipment, investigate complaints, drive CAPA, and train operators in inspection techniques as part of a cross-functional team.

Qualifications

• 1–2 yrs proven experience as a Quality Coordinator in manufacturing, preferably corrugated, with knowledge of quality systems and testing procedures.

Responsibilities

• Inspect corrugated boards and finished boxes for defects (warp, crush, printing errors, bonding issues).
• Monitor production processes (corrugator, converting machines) and conduct regular audits.
• Track quality metrics (defects, waste, rework) and prepare reports; analyze trends.
• Investigate customer complaints and coordinate CAPA actions.
• Ensure compliance with ISO standards, safety regulations, and company policies.
• Train operators on quality standards and inspection techniques.
• Work with production, maintenance, and management to sustain quality and continuous improvement.

Skills

Attention to detail

Testing methods

Problem solving

Quality systems (ISO 9001)

Communication & teamwork

Education

High school graduate or equivalent

Tools

MS Office

Database systems

Job description

Quality Control Monitoring

• Inspect corrugated boards and finished boxes for defects (e.g., warp, crush, printing errors, bonding issues).
• Ensure compliance with customer specifications and industry standards.

Process Audits

• Monitor production processes (corrugator, converting machines).
• Conduct regular audits to ensure procedures are being followed correctly.

Data Collection & Reporting

• Track quality metrics such as defects, waste (scrap), and rework.
• Prepare reports and analyze trends to identify recurring problems.

Customer Complaint Management

• Investigate complaints and identify root causes.
• Coordinate corrective and preventive actions (CAPA).

Compliance & Standards

• Ensure adherence to ISO standards, safety regulations, and company policies.
• Maintain documentation for audits and certifications.

Training & Support

• Train operators on quality standards and inspection techniques.
• Work closely with production, maintenance, and management teams.

Industry-Specific Focus (Corrugator)

In the corrugator process (making corrugated board from linerboard and medium), quality coordinators pay special attention to:

• flute formation and consistency
• adhesive (glue) application and bonding strength
• board thickness and compression strength (ECT/BCT)
• moisture control and warp/curl issues
• print quality (if pre-printed liners are used)

Key Skills

• Attention to detail
• Knowledge of testing methods (ECT, BCT, Cobb test, etc.)
• Problem-solving and root cause analysis
• Familiarity with quality systems (ISO 9001, Lean, Six Sigma)
• Communication and teamwork

Qualifications

• The Qualification for Quality Coordinator is the ability to meet the requirements of the job with or without accommodation.
• Experience in manufacturing (corrugated/packaging preferred)
• Background in quality control, industrial engineering, or related field

Basic Requirements

• The ability to read, write and speak English
• Working knowledge of MS Office and database systems
• Excellent mathematical skills and attention to detail
• Ability to accurately read a measuring tape
• Strong communication and organizational skills, both orally and in writing
• Follow instructions, ask questions and work effectively as a member of a team

Education

High school graduate or equivalent.

Experience

1-2 yrs. Proven experience as a Quality Coordinator in the manufacturing sector preferably corrugated with knowledge of quality systems and testing procedures.

Computer Skills

MS Office and database systems.

Other Requirements

Able to effectively communicate with team members.

Physical Demands

Frequent and/or occasional standing and walking throughout an eight-hour shift, reaching, pushing, pulling, squatting, kneeling, bending, climbing, lift/carry up to 50 pounds.

Compensation & Benefits

In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k) and pension. Green Bay Packaging benefits may vary by position or division.

Company Overview

Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.