Quality Coordinator

Green-Bay-Packaging-1; El Paso (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription drug

Wellness programs

STD

LTD

Life insurance

Company matching 401(k)

Pension

Job summary

Green Bay Packaging Inc. is seeking a Quality Coordinator to monitor corrugated production quality and inspect output for defects. You will perform process audits, collect data on defects, waste and rework, and prepare reports to identify recurring issues.

The role supports CAPA initiatives and ensures compliance with ISO standards, safety regulations, and company policies. Training operators and collaborating with production teams are key responsibilities.

Qualifications

• Proven knowledge of testing methods (ECT, BCT, Cobb).
• Experience with quality systems (ISO 9001, Lean, Six Sigma).
• Ability to read, write and speak English.
• Familiarity with MS Office and database systems.

Responsibilities

• Inspect corrugated boards and finished boxes for defects.
• Monitor production processes and perform process audits.
• Track quality metrics and prepare trend reports.
• Investigate customer complaints and coordinate CAPA.
• Ensure compliance with ISO standards and safety regulations.
• Train operators on quality standards and inspection techniques.

Skills

Testing methods (ECT, BCT)

Problem solving

Quality systems familiarity

Communication & teamwork

Reading/writing English

MS Office & database basics

Measuring tape reading

English literacy

Education

High school diploma or equivalent

Tools

MS Office

Database systems

Job description

Quality Control Monitoring

• Inspect corrugated boards and finished boxes for defects (e.g., warp, crush, printing errors, bonding issues).
• Ensure compliance with customer specifications and industry standards.

Process Audits

• Monitor production processes (corrugator, converting machines).
• Conduct regular audits to ensure procedures are being followed correctly.

Data Collection & Reporting

• Track quality metrics such as defects, waste (scrap), and rework.
• Prepare reports and analyze trends to identify recurring problems.

Customer Complaint Management

• Investigate complaints and identify root causes.
• Coordinate corrective and preventive actions (CAPA).

Compliance & Standards

• Ensure adherence to ISO standards, safety regulations, and company policies.
• Maintain documentation for audits and certifications.

Training & Support

• Train operators on quality standards and inspection techniques.
• Work closely with production, maintenance, and management teams.

Industry-Specific Focus (Corrugator)

In the corrugator process (making corrugated board from linerboard and medium), quality coordinators pay special attention to:

• flute formation and consistency
• adhesive (glue) application and bonding strength
• board thickness and compression strength (ECT/BCT)
• moisture control and warp/curl issues
• print quality (if pre-printed liners are used)

QUALIFICATIONS: Key Skills

• Knowledge of testing methods (ECT, BCT, Cobb test, etc.)
• Problem-solving and root cause analysis
• Familiarity with quality systems (ISO 9001, Lean, Six Sigma)
• Communication and teamwork

Qualifications:

• The Qualification for Quality Coordinator is the ability to meet the requirements of the job with or without accommodation.
• Experience in manufacturing (corrugated/packaging preferred)
• Background in quality control, industrial engineering, or related field
• The ability to read, write and speak English
• Working knowledge of MS Office and database systems
• Excellent mathematical skills and attention to detail
• Ability to accurately read a measuring tape
• Strong communication and organizational skills, both orally and in writing
• Follow instructions, ask questions and work effectively as a member of a team

Education:

High school graduate or equivalent.

Experience: 1-2 yrs.

Proven experience as a Quality Coordinator in the manufacturing sector preferably corrugated with knowledge of quality systems and testing procedures

Computer Skills:

MS Office and database systems

Other Requirements Disables:

Able to effectively communicate with team members.

PHYSICAL DEMANDS:

Frequent and/or occasional standing and walking throughout an eight-hour shift., reaching, (must be able to reach with hands and arms) pushing, pulling, squatting, kneeling, bending, climbing, lift/carry up to 50 pounds.

In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including the following benefits:

• medical
• dental
• vision
• prescription drug
• wellness programs
• STD
• LTD
• life insurance
• company matching 401(k)
• pension

Green Bay Packaging benefits may vary by position or division.

Company Overview

Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.