Quality Coordinator

Atlas Copco Airpower N.V.; Charlotte (NC); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

PTO 4 weeks

Paid holidays

Health insurance

Life & disability insurance

401(k) retirement

Onboarding buddy

Learning opportunities

Internal job portal

Job summary

Atlas Copco is seeking a Quality Coordinator in Charlotte for improving inbound and outbound process quality. You will report to the Safety Health Environment and Quality Manager and work on a team at our South Charlotte location, in a hybrid setup with two remote days per week.

You will handle the warehouse side of customer claims, investigate root causes, and identify corrective actions while aligning with customer needs.

Qualifications

• Bachelor's degree or equivalent experience.
• At least 3 years preferred in warehouse or supply chain.
• WMS exposure and knowledge of implementation, administration, power user.
• Experience with SAP.
• Certification in ISO 9001 and 14001 preferred.

Responsibilities

• Identify operational process improvements on quality of inbound and outbound flows.
• Investigate root causes and define corrective actions to meet customer needs.
• Collaborate with leadership and warehouse engineers to improve quality for inbound/outbound flows.
• Support the RMA (returns) team with all quality questions.
• Work with the SQA engineer to improve supplier quality standards.
• Regularly audit warehouse flows for quality.
• Participate in Monthly Process Quality meetings.
• Perform other duties as assigned.

Skills

Analytical thinking

English fluency

Quality mindset

Root cause analysis

Education

Bachelors degree or equivalent

ISO 9001/14001 certification

Tools

SAP

WMS

Job description

The Quality Coordinator identifies operational process improvements on quality of inbound and outbound flows. Your will report to our Safety Health Environment and Quality Manager. You will work on a team with one additional Quality Coordinator at our South Charlotte location (About 4 miles from Carowinds)This is a hybrid position #Li-hybrid with 2 work from home days per week.

You will handle the warehouse side of customer claims. Investigate, come with root cause and identify the actions to be taken while understanding the customer needs and requirements.

You will work closely together with the leadership team and the warehouse engineers to implement improvements on quality for the inbound and outbound flows.

You will support the RMA (returns) team with all type of quality questions

You will work closely with the SQA engineer to improve supplier quality standards

Regularly audit warehouse flows on quality

You will be part of the Monthly Process Quality meetings

You will perform other duties as assigned.

To succeed, you will need

You have a 4 year college degree or equivalent experience.

You have At least 3 years preferred work experience in warehouse or supply chain.

You have WMS exposure and knowledge WMS implementation, administration, power user).

You have experience with SAP.

You have a certification in ISO standards 9001 and 14001 (Preferred).

• Ability to analyze to form valuable insights

You are fluent in English, as this is our internal language.

In return, we offer

• Excellent paid time off (4 weeks!)
• Paid Holidays
• Health insurance/ Dental insurance/ Vision insurance (Insurance begins the first of the month after you start)
• Life & Disability insurance paid for by Atlas Copco
• Generous 401 (k) retirement plan
• You will experience an onboarding program, including guidance by a personal buddy.
• Our learning culture supports you on your journey: benefit from our individual learning opportunities (LinkedInLearning e.g.), our feedback culture, and the internal job portal.
• Salary based on knowledge, skills, and experience. Additional technical training provided for the most qualified candidate.

Atlas Copco is an Equal Opportunity Employer and does not discriminate in hiring or employment against any individual on the basis of race, religion, color, creed, gender, gender identity or expression, national origin, ancestry, age, marital status, citizenship, physical or mental disability, veteran status, sexual orientation, or status within any other group that is protected by anti-discrimination law

Job location

Option 2: Hybrid

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Office in South Charlotte

Contact information

Talent Acquisition Team: Chelsea Yates

Atlas Copco Group enables technology that transforms the future. We innovate to develop products, services and solutions that are key to our customers' success. Our four business areas offer technologies for air and gas compression, vacuum and abatement, automated assembly and quality control, mobile energy management and power generation as well as portable and industrial flow technologies.In 2024, Atlas Copco Group had revenues of BSEK 177 and at year end about 55 000 employees.