Hybrid Quality Coordinator - Warehouse Process & Claims

Atlas Copco Group; Charlotte (AR); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

4 weeks paid time off

Paid holidays

Health insurance

401(k) retirement plan

Onboarding program

Learning culture

Job summary

Atlas Copco, located in Charlotte, is seeking a Quality Coordinator to identify process improvements across inbound and outbound flows. The role reports to the Safety Health Environment and Quality Manager and works with a second Coordinator at the South Charlotte site.

This is a hybrid position with two work-from-home days per week, offering exposure to RMA, supplier quality, and continuous improvement initiatives. You will join a team focused on customer satisfaction and operational excellence.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years in warehouse or supply chain roles.
• WMS exposure and SAP experience.
• ISO 9001/14001 certification (preferred).
• Fluent in English.

Responsibilities

• Investigate customer claims; identify root cause and actions.
• Collaborate with leadership and warehouse engineers to improve inbound/outbound quality.
• Support the RMA team with quality questions.
• Coordinate with SQA to improve supplier quality standards.
• Regularly audit warehouse flows for quality.
• Participate in Monthly Process Quality meetings.
• Perform other duties as assigned.

Skills

Root cause analysis

Quality improvement

English fluency

Education

Bachelor's degree

Tools

SAP

WMS

Job description

Atlas Copco, located in Charlotte, is seeking a Quality Coordinator to identify process improvements across inbound and outbound flows. The role reports to the Safety Health Environment and Quality Manager and works with a second Coordinator at the South Charlotte site.

This is a hybrid position with two work-from-home days per week, offering exposure to RMA, supplier quality, and continuous improvement initiatives. You will join a team focused on customer satisfaction and operational excellence.