Quality Coordinator

CTDI; Alburtis (Lehigh County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly incentive bonus

Health, dental, vision, prescription

Paid holidays and vacation

401(k)

Job summary

CTDI is seeking a Quality Coordinator in the United States to maintain documents and files for branch operations and to support compliance with quality standards. The role involves coordinating training, audits, and records, and supporting the ISO/ TL-9000 certification processes.

The candidate will monitor quality performance data, assist with QMS tooling, and help drive continuous improvement initiatives across the department. Weekly pay and comprehensive benefits are offered.

Qualifications

• Proficient with Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Strong multitasking, prioritization, and adaptability.
• Organized, detail-oriented, deadline-driven, and self-motivated.
• Able to work independently and in a team.
• Excellent verbal and written communication; able to present to groups.
• Physical ability to lift up to 50 lbs.

Responsibilities

• Maintain and organize documents and files to support the branch.
• Ensure training of Quality team members and maintain records for audits.
• Support safety processes, 5S housekeeping, and incident investigations.
• Promote quality standards, plans, reports, and nonconformity tracking.
• Support ISO/TL certification processes and maintain Quality Management System.

Skills

Quality

Documentation

Training

5S

ISO 9001

Education

High school diploma or GED

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

• 1st Shift: 8:00AM - 4:30PM, Monday-Friday

The Quality Coordinator position is responsible for maintaining documents and files to support the branch. Works with management to ensure compliance and quality standards are being followed.

Responsibilities

• Ensure training of Quality team members and annual re-testing and records are maintained and accurate.
• Support safety processes, requirements and culture. Investigate, monitor, document 5S housekeeping issues.
• Promote and execute quality standards and processes, quality plans, documents and reports.
• Perform 5S housekeeping audits and reports.
• Support the ISO/9001-2015 & TL-9000 V R6.1/R5.5 certification process and maintaining Quality System.
• Track operations performance data and trends and monthly reports.
• Support Quality Management systems in QMS, EDOCS.
• Maintain and updates all Quality Training matrix.
• Coordinate and facilitate Roaming Audits for all department sites.
• Periodic review of department internal control procedures.
• Periodic review quality and production processes in order to identify and recommend process improvements that increase efficiency and/or accuracy of production.
• Support Supervision with Quality operations.
• Support Quality by making sure the customer requirements are met for the products by assuring stable processes are followed according to documented quality standards.
• Assist and follow up on closing the loop on quality corrective action and root causes.
• Works closely with management to recommend process Improvements changes.
• Other duties as assigned

Required Skills

• Proficient in Microsoft Office, Excel, Power Point, Word and Outlook
• Ability to multi-task, prioritize, adapt to changing environment
• Must be organized, detail oriented, deadline driven, and self-motivated.
• Ability to work independently and as part of a team.
• Strong oral and written communication skills including presenting to a group.
• Ability to frequently lift objects up to 50 lbs.

Experience

• Minimum of 1 years of experience in a quality related role
• Experience with ISO/9001-2015 & TL-9000 V R6.1/R5.5 preferred
• Knowledge of General OSHA Standards preferred.
• Previous experience auditing processes and reporting deficiencies a plus.

Education

• High school diploma or GED required.

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

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