Quality Coordinator

CTDI; Alburtis (Lehigh County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly incentive bonus

Health, dental, vision, and prescription coverage

Paid holidays, vacation, & sick/personal time

Job summary

CTDI in Alburtis, PA, is seeking a Quality Coordinator to support quality standards and ensure compliance within the team. The role involves training team members, conducting audits, and maintaining performance data.

The ideal candidate will have a high school diploma and at least one year of experience in a quality-related role. CTDI offers a family-oriented workplace with health benefits and incentives.

Qualifications

• Minimum of 1 year of experience in a quality-related role.
• Experience with ISO/9001‑2015 & TL‑9000 V R6.1/R5.5 preferred.
• Knowledge of general OSHA standards preferred.

Responsibilities

• Ensure training of quality team members and maintain accurate records.
• Support safety processes and document 5S housekeeping issues.
• Promote and execute quality standards and processes.
• Track operations performance data and produce monthly reports.
• Coordinate roaming audits for department sites.

Skills

Microsoft Office proficiency

Detail-oriented

Strong communication skills

Ability to lift 50 lbs

Adaptability to change

Education

High-school diploma or GED

Job description

CTDI is a large‑scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest high‑speed internet & cable providers. CTDI has over 11,000 full‑time U.S. employees in more than 60 world‑class U.S. operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

1st Shift: 8:00 AM – 4:30 PM, Monday‑Friday

The Quality Coordinator position is responsible for maintaining documents and files to support the branch and works with management to ensure compliance and quality standards are being followed.

Responsibilities

• Ensure training of quality team members, annual re‑testing and records are maintained and accurate.
• Support safety processes, requirements and culture. Investigate, monitor, and document 5S housekeeping issues.
• Promote and execute quality standards and processes, quality plans, documents and reports.
• Perform 5S housekeeping audits and reports.
• Support the ISO/9001‑2015 & TL‑9000 V R6.1/R5.5 certification process and maintain the quality system.
• Track operations performance data and trends and produce monthly reports.
• Support the quality management systems in QMS and EDOCS.
• Maintain and update all quality training matrix.
• Coordinate and facilitate roaming audits for all department sites.
• Periodically review department internal control procedures.
• Periodically review quality and production processes to identify and recommend process improvements that increase efficiency and/or accuracy.
• Support supervision with quality operations.
• Ensure the customer requirements are met for the products by assuring stable processes are followed according to documented quality standards.
• Assist and follow up on closing the loop on quality corrective action and root causes.
• Work closely with management to recommend process improvement changes.
• Other duties as assigned.

Required Skills

• Proficient in Microsoft Office, Excel, PowerPoint, Word and Outlook.
• Ability to multi‑task, prioritize, and adapt to a changing environment.
• Must be organized, detail‑oriented, deadline‑driven, and self‑motivated.
• Ability to work independently and as part of a team.
• Strong oral and written communication skills, including presenting to a group.
• Ability to frequently lift objects up to 50 lbs.

Experience

• Minimum of 1 year of experience in a quality‑related role.
• Experience with ISO/9001‑2015 & TL‑9000 V R6.1/R5.5 preferred.
• Knowledge of general OSHA standards preferred.
• Previous experience auditing processes and reporting deficiencies is a plus.

Education

• High‑school diploma or GED required.

You will love working in our family‑oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday.
• Monthly incentive bonus.
• Positive, team‑oriented, inclusive workplace.
• Health, dental, vision, and prescription coverage.
• Paid holidays, vacation, & sick/personal time.

Benefits

• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Life insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Tuition reimbursement.

Work Authorization

• United States (required).
• Must be 18 years of age.

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

CA Residents only click here to view CTDI's California Privacy Notice Agreement.