2nd Shift Quality Supervisor

CTDI; Coatesville (Chester County); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

A large-scale Engineering and Logistics company is seeking a Quality Supervisor to oversee production quality by enforcing automated practices and validating processes. You will supervise staff while ensuring quality control through inspections and audits. The position requires at least 2 years of leadership experience in a warehouse environment, strong analytical skills, and proficiency in tools like Microsoft Office. Enjoy perks like weekly pay and benefits in a positive workplace environment.

Qualifications

• 2+ years of Quality leadership experience, preferably in a Distribution/Warehouse center environment.
• Proficient in root cause and trend analysis reporting, with experience in 5Why techniques.
• Ability to prepare and deliver presentations.

Responsibilities

• Supervise and coordinate quality control testing processes.
• Conduct visual and physical inspections of products.
• Train and mentor quality control staff.

Skills

Quality leadership experience

Root cause and trend analysis

Problem-solving skills

Detail-oriented

Leadership abilities

Effective communication

Customer engagement

Presentation skills

Microsoft Office proficiency

Education

Associate degree or equivalent work experience

Tools

UKG

Kronos

ISO 9001

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Quality Supervisor is responsible for ensuring consistent quality of production by enforcing solid automated quality practices and systems, validating those processes and providing documentation. This position supervises employees, tasks, and duties related to quality control.

• 2nd Shift: 3:00PM - 11:00PM, Monday-Friday (straight 8 hours - paid lunch, no beaks)

Responsibilities

• Supervise and coordinate incoming, in-line, and final quality control testing and processes.
• Perform quality audits by assuring products and processes meet required customer and internal quality standards and requirements.
• Conducts visual and physical inspections of company products and materials.
• Analyze data, generate reports, and provide recommendations for improvement to enhance overall product or service quality.
• Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
• Train and mentor quality control staff, providing ongoing coaching, development opportunities and department procedures.
• Communicate with customers and internal management to provide updates and address any concerns or issues.
• Provide training to ensure adherence to quality standards and regulatory requirements, meeting both company and audit specifications.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Collaborate with cross-functional teams to identify and resolve quality issues.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports.

Required Skills & Experience

• 2+ years of Quality leadership experience, preferably in a Distribution/Warehouse center environment.
• Proficient in root cause and trend analysis reporting, with experience in 5Why techniques.
• Prior experience auditing processes, reporting deficiencies, and drafting work instructions.
• Capable problem-solving skills and decision-making capabilities, demonstrating a strategic approach with a focus on achieving results and fostering continuous improvement.
• Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong leadership and interpersonal abilities, demonstrating effective verbal and written communication.
• Capacity to engage with customers in a professional manner.
• Ability to prepare and deliver presentations.
• Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).

Preferred Skills & Experience

• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
• Previous experience in training and development of quality team members, including supervising temporary staff.
• Experience working with UKG and Kronos.
• General knowledge of OSHA Standards.
• Experience with ISO/9001-2015 & TL 9000 V R6.1/R5.5.
• Experience with Six Sigma/6S/LEAN concepts and enterprise telecom experience.

Educational Requirements

• Associate degree preferred or equivalent work experience

Physical Demands and Working Conditions

• Warehouse environment

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account

Work Authorization

• United States (Required)
• Must be 18 years of age

This position does not qualify for visa sponsorship.

CA Residents only click here to view CTDI's California Privacy Notice Agreement.

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.