Quality Control Supervisor: Lead QA & Process Improvement

A. O. Smith Corp.; Appleton (WI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Tuition assistance

Job summary

A. O. Smith Corp.

in Appleton, WI, seeks a Quality Control Supervisor to plan and direct the quality system, ensuring products meet specifications and reliability targets. You will supervise Quality Technicians, implement quality programs, and coordinate with departments to drive corrective actions. The role emphasizes statistical analysis, process capability and developing robust inspection methods, with a strong focus on audits and continuous improvement.

Qualifications

• Degree in business, technical or quality field preferred.
• 3+ years in Quality with 2–3 years supervisory experience.
• ASQ certification or ISO quality knowledge is a plus.

Responsibilities

• Supervise Quality Technicians/Analysts; set daily priorities.
• Enforce quality programs for purchased, in-process and finished goods.
• Maintain inspection records and corrective actions.
• Develop and maintain QA procedures and testing standards.
• Coordinate with production to ensure cross-department alignment.
• Prepare reports for customers and internal staff.

Skills

Quality management

Leadership

Statistical analysis

Process capability

Report writing

Education

Bachelor's degree

Tools

SAP-QM

Gages/Instrumentation

Job description

A. O. Smith Corp.

in Appleton, WI, seeks a Quality Control Supervisor to plan and direct the quality system, ensuring products meet specifications and reliability targets. You will supervise Quality Technicians, implement quality programs, and coordinate with departments to drive corrective actions. The role emphasizes statistical analysis, process capability and developing robust inspection methods, with a strong focus on audits and continuous improvement.