Quality Control Supervisor

A. O. Smith Corp.; Appleton (WI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Tuition assistance

Job summary

A. O. Smith Corp.

in Appleton, WI, seeks a Quality Control Supervisor to plan and direct the quality system, ensuring products meet specifications and reliability targets. You will supervise Quality Technicians, implement quality programs, and coordinate with departments to drive corrective actions. The role emphasizes statistical analysis, process capability and developing robust inspection methods, with a strong focus on audits and continuous improvement.

Qualifications

• Degree in business, technical or quality field preferred.
• 3+ years in Quality with 2–3 years supervisory experience.
• ASQ certification or ISO quality knowledge is a plus.

Responsibilities

• Supervise Quality Technicians/Analysts; set daily priorities.
• Enforce quality programs for purchased, in-process and finished goods.
• Maintain inspection records and corrective actions.
• Develop and maintain QA procedures and testing standards.
• Coordinate with production to ensure cross-department alignment.
• Prepare reports for customers and internal staff.

Skills

Quality management

Leadership

Statistical analysis

Process capability

Report writing

Education

Bachelor's degree

Tools

SAP-QM

Gages/Instrumentation

Job description

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Quality Control Supervisor

Date: Sep 2, 2026

Location(s): Appleton, WI, US, 54914

Business Unit: NAWT

Workplace Setting: Onsite

Company / Location Information

We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world.We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally whopride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

Plans, directs, and maintains a quality system to assure that all products manufactured by the organization meet customer specifications and achieve superior quality and reliability levels. Supervises the work and procedures relating to purchased material, in-process material, and finished material to assure quality standards are achieved.

Responsibilities

• Responsible for supervision of Quality Technicians/Analysts, setting daily priorities, and assisting with the coordination with other departments.
• Implements and enforces a quality production program to ensure conformity of purchased material and final products to quality standards.
• Compiles and maintains inspection reports and records, including investigative and corrective action.
• Assists in developing and maintaining standards and procedures for inspection, testing and evaluation.
• Maintains and evaluates the accuracy and precision of production and testing equipment.
• Assists in preparation for audits.
• Assists in the development of sample submissions of new products and engineering changes.
• Prepares all necessary reports as required by customers and staff personnel.
• Supervises and directs subordinates by coordinating work flow, maintaining discipline, and resolving work team problems.
• Work with production supervisors to coordinate activities across departments.
• Identifies and analyzes faulty work/products and advises corrective measures to production supervisors.
• Performs other activities as needed.

Qualifications

• Bachelor’s Degree in business, technical or Quality Related field preferred.
• Minimum of 3 years of experience in Quality.
• 2-3 years of Supervisory/Leadership experience

Additional Qualifications:

• ASQ - Certified Quality Technician or Engineer preferred.
• Experience in ISO 9000 Quality Management Systems.
• Experience with SAP-QM module preferred.
• Previous supervisory experience.
• Strong abilities in mathematics, specifically statistical analysis and precision measurement.
• Understanding of process capability studies.
• Demonstrated capability in quality assurance practices.
• Knowledge of inspection and quality control methods and equipment.
• Knowledge of and experience with a variety of measurement instruments.
• Ability to write reports, correspondence, and procedure manuals.
• Strong communication skills to present information to managers, customers, and the general public.

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market: Appleton
Nearest Secondary Market: Oshkosh
Job Segment: QC, Inspector, Quality Assurance, Statistics, QA, Quality, Technology, Data