Quality Control Specialist — HUD/SEMAP Compliance

Nan Mckay & Associates; El Cajon (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

Nan Mckay & Associates in El Cajon, CA is seeking a Quality Control Specialist to perform quality control reviews of Housing Choice Voucher program files to ensure HUD and PHCD compliance. This is a full-time clerical position in EL CAJON, CA.

The role reports to a Supervisor and requires attention to detail and knowledge of PHCD Administrative Plan. Strong communication and computer skills are essential to succeed.

Qualifications

• Two years of progressively responsible work experience for a public agency, or related social service field preferred.
• Ability to interpret and apply HUD regulations to the program.
• Effective oral and written communication and strong interpersonal skills.
• Strong computer and organizational skills.

Responsibilities

• Conducts monthly review of tenant files to ensure HUD and PHCD policy compliance.
• Performs annual SEMAP reviews of files.
• Assists in training new employees on the Housing Choice Voucher program.
• Uses QC knowledge sources (NMAWiki, PHCD Administrative Plan) to cite errors and comments accurately.
• Creates weekly reports and delivers them to the QC Supervisor on time.
• Responds to disputes regarding errors cited by housing specialists.
• Performs other file audits and duties as assigned.

Skills

Oral and written communication

Interpersonal skills

Computer skills

Organizational skills

Regulation interpretation

Public Administration knowledge

Education

Two-year degree in Public Administration or related field

Tools

QC knowledge bank

NMAWiki

PHCD Administrative Plan

Job description

Nan Mckay & Associates in El Cajon, CA is seeking a Quality Control Specialist to perform quality control reviews of Housing Choice Voucher program files to ensure HUD and PHCD compliance. This is a full-time clerical position in EL CAJON, CA.

The role reports to a Supervisor and requires attention to detail and knowledge of PHCD Administrative Plan. Strong communication and computer skills are essential to succeed.