Quality Control Inspector - TopView Sightseeing 1

TopView Sightseeing; New York (NY); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

TopView Sightseeing is hiring a full-time Quality Control Inspector in New York City. This field-based role involves conducting quality inspections for bus, boat, and bike tours, ensuring high standards for thousands of daily customers. Responsibilities include monitoring employee conduct, documenting inspection results, and collaborating with operations to enhance service quality. The ideal candidate has a high school diploma, attention to detail, and strong communication skills. The position offers health insurance, 401(k), and paid time off.

Qualifications

• Experience in supervision, inspection, or monitoring preferred.
• NYC tourism experience is a plus.
• Must have a smartphone and familiarity with Google Apps.

Responsibilities

• Conduct undercover inspections of service quality across all TopView locations and brands.
• Monitor employee conduct and adherence to safety protocols and company standards.
• Document and report inspection results, policy violations, and improvement suggestions.

Skills

Attention to detail

Communication skills

Proactivity

Education

High school diploma or GED

Tools

Google Apps

Job description

Quality Control Inspector - TopView Sightseeing 1

Job Title: Quality Control Inspector

Company: TopView Sightseeing

Location: New York, NY

Pay: $18–$20/hour

Job Description:
TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.

Responsibilities

• Conduct undercover inspections of service quality across all TopView locations and brands
• Monitor employee conduct and adherence to safety protocols and company standards
• Perform passenger counts and compile data for internal industry analysis
• Inspect competitor operations and provide detailed reports
• Document and report inspection results, policy violations, and improvement suggestions
• Collaborate with operations leadership to enhance service quality

Requirements

• High school diploma or GED
• Experience in supervision, inspection, or monitoring preferred
• NYC tourism experience is a plus
• Strong attention to detail and ability to collect and report accurate data
• Must have a smartphone and familiarity with Google Apps
• Professional, trustworthy, and presentable
• Excellent communication skills and a proactive attitude
• Must be comfortable working 100% in the field, including weekends and holidays

Benefits

• Health insurance
• 401(k)
• Paid time off

Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences—apply today!