Dispatcher

TopView Sightseeing; New York (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly bonus incentives

Employee discounts

Health insurance

Paid training

Job summary

TopView Sightseeing in New York City is hiring for a full-time position to coordinate bus operations for sightseeing tours. This role involves maintaining communication with operators and colleagues while ensuring safety and managing company equipment. The ideal candidate is organized, detail-oriented, has excellent communication skills, and is willing to work weekends and holidays. The position pays $20-$22 per hour and includes benefits like health insurance and weekly bonuses.

Qualifications

• Ability to read maps and understand NYC traffic patterns.
• Outstanding interpersonal and communication skills.
• Organized, attentive to detail, and able to multitask.
• Ability to make informed decisions and remain calm in stressful situations.
• Willingness to work on weekends and holidays.
• Willingness to work early AM or late PM shifts as needed.
• Knowledge of Manhattan and the New York Metropolitan area is a big plus.

Responsibilities

• Coordinate buses for daily operations.
• Maintain constant communication via radio and online chats.
• Support colleagues and bus operators in day-to-day operations.
• Be responsible for company equipment.
• Promote a culture of positivity.
• Monitor the safety of employees and guests.
• Conduct and submit various reports as assigned.

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Map reading

Decision making under stress

Google applications

Job description

Full Job Description

TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours.

We own and manage the portfolio of brands, including TopView Sightseeing, Tea Around Town, Liberty Cruise, Bike Rental Central Park, and Attraction Pass.

TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors.

TopView Sightseeing is a fast‑growing company with significant room for growth; it offers a dynamic, one‑of‑a‑kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co‑workers.

Responsibilities:

• Coordination of buses for daily operations
• Use radio and online chats to maintain constant communication
• Coordinate with and support colleagues, bus operators, supervisors, and managers to execute the day‑to‑day operations
• Be responsible for company equipment
• Promote a culture of positivity
• Monitor the safety of employees and guests
• Conduct and submit various reports as assigned

Qualifications:

• The ability to read maps and understand NYC traffic patterns
• Outstanding interpersonal and communication skills
• Organized and attentive to detail but also able to multitask
• The ability to make informed decisions and remain calm in stressful situations
• Willingness to work on weekends and holidays
• Willingness to work early AM shifts or late PM shifts as needed
• The ability to work with Google office applications, e.g., Docs, Sheets, email, chat
• Knowledge of Manhattan and the New York Metropolitan area is a big plus

Job Type:

• Full‑time Pay: $20‑$22 per hour
• Benefits: Weekly bonus incentives, Employee discounts, Health insurance, Paid training
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