Quality Control Inspector - TopView Sightseeing 1

TopView Group; New York (NY); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

A leading sightseeing company in New York City is seeking a Quality Control Inspector to ensure high service standards across various sightseeing operations. The role involves undercover inspections, monitoring employee conduct, and reporting results. Ideal candidates should possess a high school diploma, strong attention to detail, and excellent communication skills. This full-time position offers health insurance, a 401(k), and paid time off while requiring fieldwork on weekends and holidays.

Qualifications

• Must have a high school diploma or GED.
• Previous experience in supervision or inspection is preferred.
• Strong attention to detail is essential.

Responsibilities

• Conduct undercover inspections of service quality.
• Monitor employee conduct and adherence to safety protocols.
• Document and report inspection results.

Skills

Attention to detail

Strong communication skills

Proactive attitude

Education

High school diploma or GED

Tools

Google Apps

Job description

Job Description

TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.

Job Title

Quality Control Inspector

Company

TopView Sightseeing

Location

New York, NY

Pay

$18–$20/hour

Responsibilities

• Conduct undercover inspections of service quality across all TopView locations and brands
• Monitor employee conduct and adherence to safety protocols and company standards
• Perform passenger counts and compile data for internal industry analysis
• Inspect competitor operations and provide detailed reports
• Document and report inspection results, policy violations, and improvement suggestions
• Collaborate with operations leadership to enhance service quality

Requirements

• High school diploma or GED
• Experience in supervision, inspection, or monitoring preferred
• NYC tourism experience is a plus
• Strong attention to detail and ability to collect and report accurate data
• Must have a smartphone and familiarity with Google Apps
• Professional, trustworthy, and presentable
• Excellent communication skills and a proactive attitude
• Must be comfortable working 100% in the field, including weekends and holidays

Benefits

• Health insurance
• 401(k)
• Paid time off

Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences—apply today!