Quality Control Examiner

Catic; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

CATIC is seeking a Quality Control Examiner in Florida to review title examinations, commitments and reports for accuracy and compliance. You will identify defects, resolve title issues, and support examiners and teams to improve processes and reduce risk.

The role emphasizes quality control audits, feedback, and adherence to Florida title standards. Strong attention to detail and communication are essential for success.

Qualifications

• Strong knowledge of Florida title insurance practices.
• Ability to analyze complex title issues and recorded documents.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.

Responsibilities

• Review title examinations, commitments, and reports for accuracy and completeness.
• Analyze chains of title, liens, judgments, easements, and other recorded documents.
• Identify and resolve title defects and underwriting concerns.
• Ensure compliance with Florida title insurance standards and company procedures.
• Provide feedback, coaching, and support to title examiners.

Job description

Are you an experienced Florida title professional with a passion for accuracy and problem-solving? Join CATIC as a Quality Control Examiner and play a key role in ensuring the quality, integrity, and compliance of title examination work across our Florida operations.

In this position, you'll review title searches, commitments, reports, and examinations to identify errors, resolve title issues, and help maintain the highest standards of title production. You'll work closely with examiners, closing teams, and operations staff to improve processes, reduce risk, and support exceptional customer service.

What You'll Do

• Review title examinations, commitments, and reports for accuracy and completeness.
• Analyze chains of title, liens, judgments, easements, and other recorded documents.
• Identify and resolve title defects and underwriting concerns.
• Ensure compliance with Florida title insurance standards and company procedures.
• Provide feedback, coaching, and support to title examiners.
• Help drive quality improvement initiatives and operational excellence.

What We're Looking For

• 3+ years of Florida title examination experience.
• Strong knowledge of Florida title insurance practices and underwriting requirements.
• Ability to analyze complex title issues and recorded documents.
• Exceptional attention to detail and accuracy.
• Strong communication and problem-solving skills.
• Quality control, auditing, or senior examiner experience preferred.
• Florida Title Agent License and/or CTIP designation a plus.

Why Join CATIC?

At CATIC, you'll be part of a collaborative, customer-focused team committed to excellence in title services. We offer the opportunity to make a meaningful impact while growing your career with an organization that values expertise, integrity, and continuous improvement.

Full Job Description below

SUMMARY: The Quality Control Examiner is responsible for reviewing title examination and title production work to ensure accuracy, completeness, compliance with Florida title insurance standards, underwriting requirements, and company procedures. The role performs quality control audits of title searches, commitments, title reports, and related documents, identifies defects or discrepancies, and works with examiners and title production personnel to resolve issues prior to closing or policy issuance.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: other duties may be assigned.

Quality Review and Auditing

• Conduct quality control reviews of title searches, title commitments, title reports, and title examinations completed by title examiners and search personnel.
• Verify ownership, vesting, legal descriptions, liens, judgments, easements, restrictions, mortgages, and other encumbrances affecting title.
• Review title commitments for accuracy of requirements, exceptions, and conditions.
• Ensure compliance with Florida title insurance regulations, underwriting guidelines, and company standards.
• Identify and document errors, omissions, or inconsistencies and recommend corrective action.

Title Examination Support

• Analyze chains of title and recorded documents affecting ownership and marketability.
• Review deeds, mortgages, liens, judgments, probate filings, tax records, plats, surveys, and other public records.
• Evaluate title defects and determine curative requirements needed to issue title insurance.
• Assist examiners and closing teams in resolving complex title issues.

Compliance and Risk Management

• Verify transactions meet underwriting and regulatory requirements.
• Ensure title products comply with Florida Title Standards and insurer-specific guidelines.
• Escalate high-risk matters, unresolved title defects, or unusual issues to management or underwriting counsel.
• Maintain audit records and quality metrics to support operational compliance initiatives.

Training and Process Improvement

• Provide feedback and coaching to title examiners regarding quality findings.
• Assist in developing quality standards, procedures, and best practices.
• Identify recurring errors and recommend workflow improvements.
• Participate in training new examiners and title operations staff.
• Compliance and adherence at all times with the organization’s Code of Ethics and Conduct as well as all of our company policies.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong knowledge of Florida title insurance practices and underwriting requirements.
• Ability to analyze chains of title and complex title defects.
• Knowledge of deeds, mortgages, easements, judgments, probate matters, foreclosures, and legal descriptions.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to prioritize workload and meet production deadlines.
• Proficiency with title production software and Microsoft Office applications.

EDUCATION AND/OR EXPERIENCE:

• High school diploma or equivalent required.
• Associate's or Bachelor's degree preferred in business, legal studies, real estate, or related field.
• 3-5+ years of Florida title examination experience required.
• Prior experience reviewing title commitments and examining Florida real property records.
• Quality control, auditing, or senior title examiner experience strongly preferred.
• Florida Title Agent License preferred but not required.
• Certified Title Insurance Professional (CTIP) designation preferred but not required.

EEO Statement

CATIC Financial, Inc. and its subsidiaries are committed to providing equal employment opportunities to all employees and applicants for employment and to maintaining a work environment that is free from discrimination without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.