Quality Control Coordinator

Liberty Military Housing

Joint Base Lewis-McChord (WA)

On-site

USD 30,000 - 34,000

Full time

20 hours ago

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Job summary

Liberty Military Housing seeks a Quality Control Coordinator to oversee the quality of maintenance work across homes and vendors. You will inspect make-ready projects and ensure adherence to Liberty’s standards of service.

You will coordinate with district managers and maintenance teams to address issues, review work orders, and maintain safety policies and budgets. A minimum of 3 years in residential property management is preferred.

Qualifications

Minimum 3 years of residential property management experience.
Maintenance experience preferred.
Excellent attention to detail.
Strong communication written and verbal; ability to write reports, business correspondence and procedures.
Knowledge of Fair Housing, OSHA, and local laws.
Proficient with Windows and MS Office; Yardi and Payscan experience a plus.

Responsibilities

Inspect homes to ensure make ready expectations are met.
Inspect completed work orders for quality and compliance.
Identify and advise District Manager, Maintenance Supervisor and Service Manager of any issues.
Source qualified vendors for make ready work.
Negotiate pricing with vendors for make ready tasks.
Coordinate with maintenance supervisors to address work orders and vacant unit turns.
Ensure site adherence to property maintenance budgets.
Follow all safety policies and OSHA regulations.

Skills

Attention to detail

Strong communication

Problem solving

Organizational skills

Travel flexibility

Vehicle operation

Tools

Yardi

Payscan

MS Office

Job description

Overview

Liberty Military Housing – Own your passion for service !

About Liberty Military Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you’re ready to grow your career and become an employee owner, explore our current opportunities today.

Overview

Liberty Military Housing – Own your passion for service !

About Liberty Military Housing

What We Provide You:

Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness.

We proudly offer a comprehensive and competitive benefits and incentive package that includes:

Platinum-Level Medical, Dental & Vision Coverage with affordable premiums
Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
401(k) Retirement Plan with Company Match
Education Reimbursement up to $5,250 per year
Generous Paid Time Off , including vacation, sick time, and 10 paid holidays
Wellness Benefits , including free gym access and additional wellness programs
Annual Boot Allowance
Maintenance Bonus Incentives
Career Growth Opportunities. Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding long-term career with a company that truly invests in your future.
Life and AD&D Insurance

Responsibilities

A Day in the Life of a Quality Control Coordinator:

As a Liberty Military Housing Quality Control Coordinator, you will coordinate the quality of maintenance work performed by both the employees and vendors. Your role is very process oriented and assists with confirming processes are maintained by all maintenance personnel and vendors. You will be inspecting homes and work completed by maintenance staff and vendors. You will play a key role in ensuring the portfolio’s physical condition is well-maintained and meets Liberty Military Housing’s quality standards in order to deliver on our mission of providing exemplary service.

Your Responsibilities Include, But Not Limited To

Inspect homes to ensure make ready expectations are being met.
Inspect completed work orders to ensure expectations are being met.
Identify and advise District Manager, Maintenance Supervisor and Service Manager of any common area issues.
Seek out qualified vendors related to make ready work.
Meet with vendors to establish expectations and assist with negotiating pricing with vendors on make ready related work.
Work with the Maintenance Supervisors and ensure work orders, vacant unit turns and all related concerns are addressed in an effective and timely manner.
Work with site teams to ensure adherence to property maintenance budgets.
Must adhere to all company safety policies.
Must comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including LMH's standard operating procedures and policies.

Qualifications

What You Need for Success:

A minimum of 3 years residential property management experience preferred.
Maintenance experience preferred.
Strong attention to detail.
Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from supervisors, peers, vendors, and government agencies.
Knowledgeable of laws pertaining to property management, (Fair Housing, OSHA, State, Local, etc.).
Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Excellent problem solving, multi-tasking, and organizational skills.
Ability to operate a motor vehicle (valid license required).
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Ability to independently lift/carry supplies or equipment up to 20 lbs.
May require use of a personal or company vehicle, or electrical cart.