Leasing Coordinator

Liberty Military Housing; Joint Base Lewis-McChord (WA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Platinum Health Insurance

Employee Stock Ownership Plan (ESOP)

401(k) Company Match

Education Reimbursement

Paid Time Off

Wellness Benefits

Bonus Incentives

Career Growth Opportunities

Life and AD&D Insurance

Job summary

Liberty Military Housing is seeking a Leasing Coordinator for on-site support at Joint Base Lewis-McChord to help prospective residents and manage the housing process. The role emphasizes customer service, data accuracy, and timely follow-up within a busy leasing team.

Strong communication, MS Office proficiency, and the ability to work both independently and in a team are essential, along with excellent time management and follow-up skills.

Qualifications

• Excellent verbal and written communication skills.
• Proficient in MS Office (Word, Excel).
• High school diploma or GED required.
• Must work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and in a team environment.
• Excellent time management and follow-up skills.
• Must be detail oriented.
• Must be able to talk, listen and speak clearly on the telephone.

Responsibilities

• Assist prospective residents with information regarding the housing process.
• Answer telephone, return missed calls, check voicemail, prospect follow up.
• Ensures all lease paperwork is completed and entered into Yardi, audit leases.
• Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
• Compile multiple daily/weekly/monthly reports.

Skills

Verbal communication

Written communication

Customer service

Time management

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

MS Office

Job description

Overview

Liberty Military Housing – Own your passion for service!

About Liberty Military Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality‑ homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you’re ready to grow your career and become an employee owner, explore our current opportunities today.

What We Provide You

Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness.

We proudly offer a comprehensive and competitive benefits and incentive package that includes:

• Platinum-Level Medical, Dental & Vision Coverage with affordable premiums
• Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
• 401(k) Retirement Plan with Company Match
• Education Reimbursement up to $5,250 per year
• Generous Paid Time Off, including vacation, sick time, and 10 paid holidays
• Wellness Benefits, including free gym access and additional wellness programs
• Quarterly & Monthly Bonus Incentives
• Career Growth Opportunities. Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding long-term career with a company that truly invests in your future.
• Life and AD&D Insurance

Responsibilities

A Day in the Life of a Leasing Coordinator:

As a Liberty Military Housing Leasing Coordinator, you will be responsible for assisting with the team’s sales goals. You will use our customer management program to consistently follow up with prospective residents, reach out to new applicants, assist customers through different methods of communication, run and produce reports for site and regional managers, design marketing flyers, audit lease paperwork, and update our website.

Your Responsibilities Include, But Not Limited To

• Assist prospective residents with information regarding the housing process.
• Answer telephone, return missed calls, check voicemail, prospect follow up.
• Ensures all lease paperwork is completed and entered into Yardi, audit leases.
• Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
• Compile multiple daily/weekly/monthly reports.

Qualifications

What You Need for Success:

• Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers.
• Computer proficiency (MS Office – Word, Excel).
• High school diploma or GED required.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and in a team environment.
• Excellent time management and follow up skills.
• Must be detail oriented.
• Must be able to talk, listen and speak clearly on the telephone.

Pay Range: $19.00 - $21.50 Hourly