Quality Control Assistant

Oliver Bonas; United States; Remote; USD 27,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Care First support

Profit-related bonus

Pension plan

Onsite gym

Employee assistance programme

Job summary

Oliver Bonas is seeking a proactive Quality Control Assistant to support the warehouse and QC teams in a fast-paced retail environment.

You will inspect samples across OB product categories prior to warehouse intake, assist with AQL procedures, and liaise with Buying, Merchandising and Customer Services to resolve issues promptly.

Ideal candidates will have attention to detail, experience in quality or technical roles, and the ability to work independently in a busy warehouse.

Qualifications

• Experience in quality or technical departments is preferred.
• Knowledge of garment and accessory construction is essential.
• AQL procedures knowledge is preferred.

Responsibilities

• Check weekly intake schedules and prepare documents for AQL inspection.
• Prepare product specs, pictures, and technical information for inspection.
• Communicate with QC Manager and team daily about intake and issues.
• Liaise with merchandising and goods-in teams to request priorities.
• Organise remedial solutions with third-party UK processors for failed products.
• Investigate quality issues raised by OB Stores and Customer Services.
• Update QC reports and schedules.
• Inspect samples of each OB product category before warehouse intake.

Skills

Garment construction knowledge

AQL procedures knowledge

Attention to detail

Commercial awareness

Word

Excel

Tools

Word

Excel

Job description

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role … An OB Quality Control Assistant will:

• Check the weekly intake schedules and prepare all documents and product information for AQL inspection.
• Prepare product specs, product pictures and any technical information required for inspection.
• Communicate with the Quality Control Manager and Quality Control team daily to discuss the intake and any issues found with products.
• Liaise with the merchandising and goods in teams to request priorities with the intake when necessary.
• Organise remedial solutions with third party UK based processors on failed products.
• Investigate any quality issues or queries raised by OB Stores and Customer Services.
• Work alongside QC team to monitor lines with faulty issues and discuss what action to take.
• Ensure correct protocol is followed when failed/ rejected stock is returned to the Vendors and Suppliers.
• Communicate effectively with QC team, Warehouse and Buying & Merchandising Teams where non-compliance, faulty, incorrect or damaged items occur.
• Report issues suggesting solutions and assist in the application of corrective/preventative action.
• Update QC reports and schedules.
  As a Quality Control Assistant at OB, you will inspect samples of every OB product category prior to accepting deliveries into the warehouse.

You will be working independently as well as with the wider Quality Control team, and alongside various other departments including Warehouse, Product Tech, Buying, Merchandising and Customer Services. This is physical role requiring a large amount of time spent in the warehouse checking deliveries and potentially lifting and moving boxes from various locations. You will ideally have experience within a quality or technical department and or studied a relevant qualification. Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo.

• Knowledge of garment and accessory construction and technology
• Understanding of AQL procedures is preferred
• A keen eye for detail and a high level of commercial awareness
• Intermediate to Advanced level in Word and Excel
• Excellent communication and interpersonal skills
• Methodical approach
• Ability to organise, prioritise and discern is esssential.
• Ability to work remotely and independently.
• Confident to make commercial decisions based on product knowledge.
• Chessington
• Competitive salary plus benefitsFull timeTemporary, This role will be a 12 month fixed-term contract. It will be a full time contract working a 5 day week pattern which may require some weekend working during peak periods., Generous employee discount up to 50% off all OB products
• Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support
• Annual discretionary profit related bonus scheme
• Auto-enrolment into our pension plan
• Free access to our onsite gym