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Oliver Bonas; Whiteley (TX); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Generous employee discount up to 60%

Pension plan enrollment

Flexible holiday

Employee assistance programme

Career development

Wellbeing support

Job summary

Oliver Bonas is seeking an Assistant Store Manager for its Whiteley store. You will work with the Store Manager to drive sales, motivate the team, and deliver exceptional customer experiences.

The role offers a fixed weekly hours pattern with flexibility in shifts and a focus on KPIs and performance analysis. The right candidate will be energetic, customer-centric, and capable of leading by example while supporting team development and daily operations.

Qualifications

• Experience in team management.
• Positive, vibrant and ready to take on anything.
• Kind, helpful and considerate towards customers and team members.
• Calm, solutions-focused with strong listening skills.

Responsibilities

• Analyse performance reports to measure store success.
• Lead by example and align team and store objectives.
• Deliver exceptional customer experiences and service standards.
• Support the store manager with progress reviews and appraisals.
• Foster career progression within the team.

Skills

Team management

Customer service

Positive attitude

Organisational skills

Job description

We are looking for an Assistant Store Manager to join Team OB in our new Store Opening in Whiteley.

As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales.

This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

A bit about us

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we

are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Lead by example and provide guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Provide a great experience to every customer delivering on our service expectations.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive, comfortable atmosphere through the store.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Bonas Benefits

• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Optima Health – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan
• Auto-enrolment into our pension plan
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support through 360L eLearning platform
• Free refreshments and treats in store

What we look for

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who’s kind, helpful and considerate towards customers and team members alike.
• Calm, solutions focused with strong listening skills to find way to make things right.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Proud member of the Disability Confident employer scheme

Assistant Store Manager

Company: Oliver Bonas Salary: £30,000 to £30,000 a year Hours: Full-time Location: Whiteley, PO15 7PD Job type: Permanent Posting date: 5 Oct 2026 Closing date: 3 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.