Quality Control and Pricing Specialist

Goodwill Southwest Florida; Port Charlotte (FL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO)

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is hiring a Quality Control and Pricing Specialist to ensure efficient processing of donated goods. This Full-Time position involves maintaining high standards in sorting, pricing, and preparing merchandise for sale while providing excellent customer service.

The ideal candidate should be dependable and adaptable. Key responsibilities include inspecting items, determining pricing, and assisting in various production areas. Goodwill offers a mission-driven work environment with benefits including medical insurance, retirement plan, and paid time off.

Qualifications

• Ability to stoop, reach, twist, lift, push, pull and move items.
• Comfortable standing for long periods and adjusting to fluctuating temperatures.

Responsibilities

• Receive, sort, and record donated goods according to guidelines.
• Inspect items for quality and determine appropriate pricing.
• Provide excellent customer service to donors and shoppers.

Skills

Ability to lift and carry a minimum of 40 pounds

Customer service skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Job description

Job Title: Quality Control and Pricing Specialist

Location: 24051 Peachland Blvd, Port Charlotte, FL 33954

Employment Type: Full‑Time

Goodwill Southwest Florida is seeking a detail‑oriented Quality Control and Pricing Specialist to support our mission by ensuring donated goods are processed efficiently, accurately, and with great customer care. The ideal candidate is dependable, adaptable, and committed to maintaining high standards in sorting, pricing, and preparing merchandise for the sales floor. This role plays a key role in creating a positive experience for donors and shoppers by following established guidelines, meeting production goals, and assisting across various areas of the production process as needed.

Key Responsibilities

• Receive, sort, and record donated goods according to established Kaizen guidelines and processing standards.
• Inspect items for quality, determine appropriate pricing using the pricing guide, and prepare merchandise for the sales floor.
• Maintain accuracy and efficiency to meet or exceed daily production goals while supporting continuous process improvement.
• Provide excellent customer service to donors and shoppers, including assisting as a donation attendant when needed.
• Cross‑train and support various areas of the production process to ensure smooth operations across the team.
• Maintain a clean, organized, and safe work environment, following all operational and safety procedures.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stoop, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds.
• Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate.
• Able to follow pricing guidelines established in the pricing guide.

Why Goodwill?

• Mission‑driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement

Salary: $16.00 per hour