Donation Door Attendant

Goodwill Southwest Florida; Lehigh Acres (FL); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off and paid holidays

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a friendly Donation Door Attendant at our Lehigh Acres location to greet donors, receive and record donations, and help sort merchandise.

The role requires standing for long periods, lifting up to 40 lbs, and delivering excellent customer service in a fast-paced retail environment. This is a full-time, hourly position with the organization’s standard benefits.

Qualifications

• Customer-focused front-line service experience.
• Experience in retail or stock handling is preferred.
• Ability to lift and move items safely and repeatedly.

Responsibilities

• Greet donors warmly and record, sort, and process donations.
• Provide friendly customer service while representing Goodwill.
• Assist with processing, cleaning, and preparing merchandise.
• Maintain clean, organized donation and work areas; follow safety requirements.

Skills

Customer service

Retail experience

Basic math

Lift up to 40 lbs

Standing for long periods

Education

High school diploma or equivalent

Job description

Job Title: Donation Door Attendant

Job Title: Donation Door Attendant Location: 2825 Lee Blvd, Lehigh Acres, FL 33971

Employment Type: Full-Time / Hourly

Goodwill Southwest Florida is seeking a friendly and dependable Donation Door Attendant to provide exceptional service to donors and support the efficient flow of donated goods. This front-line role is essential in creating a positive first impression by greeting donors, receiving and recording donations, and ensuring items are sorted and processed according to established guidelines. The ideal candidate is customer-focused, adaptable, and ready to assist with a variety of tasks that help keep our retail operations running smoothly.

Key Responsibilities

• Greet donors warmly and receive, record, and sort donations in accordance with Kaizen guidelines.
• Provide excellent customer service while representing Goodwill as a front-line team member.
• Assist with processing, cleaning, and preparing merchandise to support efficient store operations.
• Maintain clean, organized, and safe donation and work areas, completing additional tasks assigned by supervisors.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail and/or stock handling preferred
• Ability to stoop, reach, twist, lift, push, pull and move items; independently lift and carry a minimum of 40 pounds and team lift up to 100 pounds.
• Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate.
• Able to see and recognize colors.
• Knowledge of basic math skills.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement

Salary: $14.00 per hour