Quality & Compliance Specialist – Programs (Field-Based)

Oparc; Montclair (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

OPARC in Montclair, CA seeks a Quality Assurance Specialist to ensure high-quality, person-centered services across all programs. You will support the Chief Program Officer by coordinating QA, regulatory compliance, and CQI efforts, monitoring outcomes, and promoting accountability and excellence.

The role emphasizes risk mitigation, data-driven decision making, and continuous refinement of quality systems while ensuring alignment with participant goals and regulatory standards.

Qualifications

• High school diploma or GED required; Bachelor’s degree in Human Services, Social Work, Psychology, or related field preferred.
• Excellent communication and interpersonal skills.
• Strong organizational, analytical, and written communication skills with demonstrated follow-through.

Responsibilities

• Coordinate quality assurance, regulatory compliance, and CQI efforts across all Oparc programs.
• Monitor program effectiveness, regulatory adherence, and participant outcomes.
• Lead and support corrective and preventive action plans with program leadership.
• Compile and present quality, compliance, and performance data in monthly summaries and annual reports.
• Collaborate with program leadership to implement quality improvement plans.

Skills

Microsoft 365

Word

Excel

Outlook

PowerPoint

SharePoint

Teams

Canva

Education

Bachelor’s degree in Human Services, Social Work, Psychology, or related field

High school diploma or GED

Job description

OPARC in Montclair, CA seeks a Quality Assurance Specialist to ensure high-quality, person-centered services across all programs. You will support the Chief Program Officer by coordinating QA, regulatory compliance, and CQI efforts, monitoring outcomes, and promoting accountability and excellence.

The role emphasizes risk mitigation, data-driven decision making, and continuous refinement of quality systems while ensuring alignment with participant goals and regulatory standards.