Quality & Program Excellence Coordinator

Empac Group, Inc.; Washington (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Empac Group, Inc. seeks a Quality Assurance & Program Support Coordinator to promote quality, compliance, and continuous improvement across Empac Employment Resources and Empower Day Habilitation services.

This role supports program integrity through monitoring compliance with agency policies, accreditation standards, funding source requirements, contractual obligations, and regulatory guidelines via QA reviews, documentation audits, regulatory compliance monitoring, data collection, and

Qualifications

• High School Diploma is required.
• Bachelor's Degree in Human Services, Social Work, Rehabilitation, Education, Business Administration or related field preferred.

Responsibilities

• Conduct routine documentation reviews and internal quality assurance audits for Employment Services and Empower Day Habilitation programs.
• Monitor compliance with organizational policies and procedures, DMH standards, VR requirements, CARF accreditation standards, and other funding/regulatory requirements.
• Track and monitor employee trainings, certifications, licenses, and annual regulatory requirements.
• Prepare quality assurance reports and communicate findings to program leadership.
• Assist with CARF surveys, state monitoring visits, licensing reviews, and other external compliance activities.
• Develop and maintain QA tools, checklists, and audit procedures.
• Assist in developing and maintaining program policies, procedures, and standardized forms.
• Monitor data accuracy and documentation timeliness.

Education

High School Diploma

Bachelor's Degree in Human Services, Social Work, Rehabilitation, Education, Business Administration or related field

Job description

Empac Group, Inc. seeks a Quality Assurance & Program Support Coordinator to promote quality, compliance, and continuous improvement across Empac Employment Resources and Empower Day Habilitation services.

This role supports program integrity through monitoring compliance with agency policies, accreditation standards, funding source requirements, contractual obligations, and regulatory guidelines via QA reviews, documentation audits, regulatory compliance monitoring, data collection, and