Quality & Compliance Program Coordinator

Eisenhower Health; Rancho Mirage (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Eisenhower Health, located in California, seeks a Quality Improvement Coordinator to support patient safety, regulatory readiness, and data-driven improvements across departments.

You will coordinate documentation, collect performance metrics, and assist with survey preparation while partnering with leaders to drive quality initiatives. Strong organization and communication skills are essential for success.

Responsibilities

• Demonstrates compliance with Code of Conduct and compliance policies and reports suspected violations.
• Provides administrative support for the Quality Improvement Department including scheduling, meeting agendas, and minutes.
• Serves as a key coordinator during regulatory surveys by agencies such as CDPH, CMS, and The Joint Commission; maintains documentation for survey readiness.
• Partners with Quality Improvement to collect, prepare and maintain metrics for regulatory, licensing, and accrediting standards.
• Supports leadership by creating reports and presentations using Microsoft Office.
• Oversees intake, triage, and coordination of quality of care concerns from insurance groups; facilitates investigations and resolutions.
• Collaborates with department leadership to plan quality and patient safety initiatives, such as Patient Safety Week and Healthcare Quality Week.
• Coordinates the organization’s Good Catch program with the Patient Safety Program Manager to recognize staff who proactively identify safety risks.
• Performs other duties as assigned.
• Ability to organize information, prioritize tasks, and communicate clearly.

Job description

Eisenhower Health, located in California, seeks a Quality Improvement Coordinator to support patient safety, regulatory readiness, and data-driven improvements across departments.

You will coordinate documentation, collect performance metrics, and assist with survey preparation while partnering with leaders to drive quality initiatives. Strong organization and communication skills are essential for success.