Quality & Compliance Leader — ISO, Audits & Continuous Improvement

Gallagher Fluid Seals; East Longmeadow (MA); Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

Gallagher Fluid Seals is seeking a Quality Manager to oversee QA policies, the QMS, ISO certifications, and audits. The role drives continuous improvement and regulatory compliance across manufacturing operations.

You will lead internal audits, manage non-conformances, collaborate with engineering and procurement, and mentor teams in lean/Six Sigma problem solving. A strong quality background and leadership are essential.

Qualifications

• Bachelor's degree in Engineering or quality management.
• 7–10 years in quality management, incl. 3+ years in leadership.
• Knowledge of ISO 9001, AS9100, regulatory requirements.
• Experience in manufacturing/industrial sector.
• Proven record of quality improvement initiatives.
• Strong leadership and communication skills.
• Lean/Six Sigma certification preferred.
• Proficiency with quality management software and ERP.
• Proficiency with Excel.

Responsabilités

• Develop and implement quality assurance policies and procedures to ensure compliance with industry standards and regulatory requirements.
• Maintain the Quality Management System (QMS) that promotes a culture of quality and continuous improvement.
• Maintain current ISO certification and pursue additional certifications as needed for business growth
• Work proactively to manage projects that address business concerns ahead of audit finding, identify and resolve quality management tasks that create bottlenecks.
• Manage internal audit program and conduct regular audits and inspections to assess compliance with quality standards and identify areas for improvement.
• Develop framework for operator managed quality management execution
• Collaborate with sites to develop continuous improvement system and problem solving processes; maintain Continuous improvement savings project log
• Teach and train resources on lean methodology and six sigma problem solving.
• Manage, process and disposition all non-conforming material and process issues including customer complaints via the NCR database in Salesforce Case module.
• Collaborate with cross-functional teams, including production, engineering, and supply chain, to resolve quality-related issues and implement corrective actions.
• Monitor and analyze quality performance metrics, trends, and customer feedback to drive process improvements and achieve quality objectives.
• Manage supplier quality management programs to ensure that suppliers meet quality requirements and specifications.
• Coordinate with customers and suppliers on quality-related matters, including quality audits and supplier qualifications.
• Research and keep up-to-date with legislative changes and updates to RoHS, REACH, DFAR etc. plus other materials related regulations.
• Prepare and present quality reports and metrics to senior management, highlighting key performance indicators and areas for improvement.
• Stay informed about industry trends, emerging technologies, and best practices in quality management.
• Other duties as assigned

Connaissances

Leadership

Quality management

Regulatory knowledge

Problem solving

Communication

Formation

Bachelor's degree (Engineering/Quality Management)

Outils

Quality management software

ERP systems

Inventory management software

Microsoft Excel

Description du poste

Gallagher Fluid Seals is seeking a Quality Manager to oversee QA policies, the QMS, ISO certifications, and audits. The role drives continuous improvement and regulatory compliance across manufacturing operations.

You will lead internal audits, manage non-conformances, collaborate with engineering and procurement, and mentor teams in lean/Six Sigma problem solving. A strong quality background and leadership are essential.