Quality Compliance Lead

CHEP UK Ltd.; Bolingbrook, Northern (IL, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Benefits Day 1

Paid Time Off + Holidays

401K w/ company match (up to 4%)

Vision, short-term disability, andLife

PPE provided

Tuition reimbursement

Parental leave

Childcare assistance

Profit sharing

Job summary

CHEP UK Ltd. is seeking a quality leadership role at our Bolingbrook, IL site to conduct audits and ensure compliance with CCPS quality and food safety guidelines. The role emphasizes leading cross-functional teams, improving quality programs, and coaching plant personnel on SOPs and safety practices.

Key responsibilities include validating procedures, reporting non-conformances, and maintaining training records while driving continuous improvement across the site.

Qualifications

• Prior experience in a quality role in a manufacturing environment.
• Strong customer focus orientation.
• Proven ability to lead cross-functional teams.
• Experience managing quality programs and performance metrics.
• Excellent problem-solving and strategic thinking.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Conduct quality audits and track compliance with quality and safety guidelines.
• Lead quality improvement projects and CCPS-related initiatives where applicable.
• Validate SOPs, work instructions, and equipment handling procedures.
• Coordinate with Compliance Team and Plant Manager on rejections and customer complaints.
• Maintain quality documents and training materials for site personnel.
• Prepare reports on quality performance and drive corrective actions.

Skills

Quality assurance

Manufacturing

Root cause analysis

Cross-functional teamwork

Leadership

Problem solving

MS Office

Tools

Excel

Word

PowerPoint

Job description

* Responsible for conducting all quality audits and food safety testing and reporting results.* Ensure plant and plant personnel operate within CCPS quality and food safety guidelines.* Validate production work instructions, SOP's, job responsibilities, and equipment handling are being followed.* Validate repair work instructions, SOP's, and equipment handling are being followed.* Implement new quality and food safety processes at the plant.* Track performance on quality and food safety and report to Regional Operations Manager, CCPS Compliance Team, and Plant Manager.* Work with CCPS Compliance Team on rejections and or customer complaints and address them with the Plant Manager.* Conduct reverse audits on rejected loads and assist Compliance Analyst with informal and or formal CAR's pertaining to rejections.* Validate internal CAR's pertaining to rejections are completed in accordance with SOP.* Maintain all quality and food safety documents for personnel training.* Assist Compliance Analyst and Regional Operations Manager to review quality related concerns or issues at the site level.* Lead CCPS Compliance projects targeting quality systems and continuous process improvements.* Perform quality and food safety aspect of orientation training and walkthroughs with new hires.* Assist Compliance Analyst with PCP certification for all site employees.* Work with CCPS Compliance Team to drive continuous improvement at the plant and strengthen internal policies, procedures, and systems as it relates to quality and food safety.* Conduct inspections for all cleaned assets for C-Stock batch release.* Validate compliance of Master Cleaning Schedule and address with Plant Manager for non-compliance.* Responsible for contact with pest control vendor rep and site level pest program. Report issues to CCPS Compliance Team and Plant Manager and monitor progress of pest mitigation plan.* Conduct follow up meeting(s) with CCPS Compliance Team and Plant Manager until pest issue is resolved.* Validate spare parts and chemical inventory is completed by site personnel on a weekly basis.* Assist HSE Specialist with requests to validate HSE processes are being fallowed as well as GAP audit preparation.* Validate perpetual inventory preparation is completed by site personnel.* Validate compliance of LOT tracing for liners and accessories.* Prior experience in a quality role in a manufacturing environment* Strong customer focus orientation* Demonstrated success in delivering strong employee relations* Demonstrated ability to work cross-functionally* Experience managing quality performance and programs* Ability to manage quality processes and motivate a team* Excellent problem-solving skills and strategic thinking ability* Comfort with Microsoft Suites, including, but not limited to: Excel, Word, and PowerPoint.* Working independently* Working across and within the matrix* Provides hands-on leadership as a working lead* Competitive Pay & Annual Bonus Structure* Benefits Day 1!* Paid Time Off plus Holiday Observances* 401K w/ company match (up to 4%)* FREE company-paid vision, short-term disability, and life insurance!* FREE company-provided PPE and safety equipment* Tuition reimbursement, parental leave, childcare assistance, profit sharing, and more!CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.You'll learn new ways of working, with automation and new technology that'll help you get the job done - and work smarter. Your safety is our number one priority. The team will welcome and respect you for who you are. In return, we want you to be hands-on, roll up your sleeves and get stuck in, take responsibility and personal accountability.