Quality Assurance Technician I – QC & Sensory Analysis

westrockcoffeeexternaljobs; North Carolina; On-site; USD 42,000 - 56,000; Full time

Job summary

WestRock Coffee is seeking a Quality Assurance Technician to support daily QA tasks in our production area. You will inspect packing lines and grinders, record readings and monitor changes to ensure quality and compliance.

The role requires performing color, moisture, grind and weight checks, documenting results, and segregating nonconforming goods. You will collect samples for sensory analysis and maintain ISO records.

Qualifications

• Experience in QA or food/beverage manufacturing is preferred.
• Knowledge of ISO quality systems and documentation practices.
• Strong math skills for percent calculations and data analysis.
• Excellent written and verbal communication.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Inspect packing lines and grinders at start of day; record readings.
• Verify grinder/dump changes and packing line adjustments.
• Perform quality checks (roast color, moisture, grind, dust, weights).
• Document results and identify nonconforming goods for disposition.
• Notify QA Supervisor of issues and escalate as needed.
• Inspect returned goods and determine disposition; analyze complaints.
• Collect production samples and send to cupping lab for sensory analysis.
• Log blend changes and quality issues for ISO records.
• Maintain accurate ISO logs and keep work area clean and safe.

Skills

Quality assurance

Data recording

Communication skills

Microsoft Office

Lifting up to 50 lbs

Reliability

Job description

WestRock Coffee is seeking a Quality Assurance Technician to support daily QA tasks in our production area. You will inspect packing lines and grinders, record readings and monitor changes to ensure quality and compliance.

The role requires performing color, moisture, grind and weight checks, documenting results, and segregating nonconforming goods. You will collect samples for sensory analysis and maintain ISO records.