Quality Assurance Technician – Coffee Roasting & Packaging

Home Base Arkansas; Concord, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Home Base Arkansas is seeking a Quality Assurance Technician to support our QA Department. You will inspect packing lines and grinders at the start of each day, verify readings and record results to ensure product quality.

The role involves performing quality checks on roast color, moisture, grind analysis and other metrics, documenting outcomes, and communicating nonconformances to the QA Supervisor. On-site position with 12-hour days.

Qualifications

• Excellent oral and written communication skills.

Responsibilities

• Inspect the set-up of packing lines and grinders at the start of the day, verify readings and record results.
• Verify, inspect and record grinder/dump executions and packing line changes during the day.
• Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) after item changes.
• Document results of quality checks.
• Identify and segregate nonconforming goods and notify QA Supervisor or Lead QA Technician.
• Visually inspect returned goods and, if necessary, perform analysis and record results.
• Determine disposition of returned goods.
• Receive and analyze certain customer complaints.
• Retrieve production samples for sensory analysis and forward to Cupping Lab.
• Log blend change samples and quality issues for ISO purposes.
• Ensure physical blend target samples are maintained and updated.
• Perform general housekeeping to maintain a quality/safe working environment.
• Collect, organize and set up product samples for sensory cupping.

Skills

Excellent oral and written comms

Job description

Home Base Arkansas is seeking a Quality Assurance Technician to support our QA Department. You will inspect packing lines and grinders at the start of each day, verify readings and record results to ensure product quality.

The role involves performing quality checks on roast color, moisture, grind analysis and other metrics, documenting outcomes, and communicating nonconformances to the QA Supervisor. On-site position with 12-hour days.