Quality Assurance Technician

Centro Inc.; Claremont (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive Pay

Health, dental, and vision insurance

401(k) with company match

Life and disability insurance

Health savings account

Paid time off

Bonus opportunities

Growth with North America’s largest…

Job summary

Centro, Inc. is seeking an experienced and detail-oriented Senior Quality Assurance Technician to join our Quality Assurance team in North Carolina. You’ll supervise and mentor QA Technicians, and support production, engineering, and customers by upholding quality systems and records.

Responsibilities include leading QARs and CAPAs, investigations, audits (QMS, ISO 9001), data entry and reporting, and driving continuous improvement. Travel to customers or suppliers may be required.

Qualifications

• High school diploma or GED required.
• Detail-oriented with strong organizational skills.
• Willingness to learn QA techniques.
• Ability to read technical drawings and GD&T.
• Experience with SPC software.
• Ability to work independently with minimal supervision.
• Strong written and verbal communication skills.

Responsibilities

• Support QA Team Leader in achieving departmental goals.
• Train and mentor new and experienced QA Technicians on Centro’s Quality System and tools.
• Provide quality-related training and support to Production staff.
• Perform Quality Technician responsibilities when necessary.
• Initiate and support Quality Action Reports (QARs), corrective and preventive actions, customer complaint investigations, containment activities, and returned product analysis.
• Maintain accurate quality records and databases, including data entry, reporting, and analysis.
• Calculate statistics and prepare quality reports.
• Review products, processes, and systems and recommend improvements.
• Support customer concerns and complaints when authorized.
• Complete QMS, ISO 9001 audits and other required audits.
• Travel to customers or suppliers when required.

Skills

Attention to detail

Analytical skills

Leadership

Communication skills

GD&T

SPC

QA systems

Education

High school diploma or GED

Tools

Calipers

Height gauges

Ultrasound thickness gauges

Drop testers

Job description

Centro, Inc. is looking for an experienced and detail-orientedQuality Assurance Technician to join our Quality Assurance team.

In this role, you’ll play an important part in ensuring our products, manufacturing processes, and quality systems meet established requirements. You’ll work closely with Quality Assurance, Production, Engineering, and other team members to identify opportunities for improvement, resolve quality concerns, maintain accurate quality records, and support our customers.

This is also a hands-on leadership and mentoring opportunity. The Senior Quality Assurance Technician serves as a resource for QA Technicians and Production team members, provides training on quality systems and tools, and may step in for the QA Team Leader when authorized.

Key Responsibilities

• Support the Quality Assurance Team Leader in achieving departmental goals and quality objectives.
• Train and mentor new and experienced QA Technicians on Centro’s Quality System and quality tools.
• Provide quality-related training and support to Production team members as needed.
• Perform Quality Technician responsibilities when necessary.
• Initiate and support Quality Action Reports (QARs), corrective and preventive actions, customer complaint investigations, containment activities, and returned product analysis.
• Maintain accurate quality records, including inspection and audit results, gage records, corrective and preventive actions, and project documentation.
• Maintain electronic quality records and databases, including data entry, reporting, and analysis.
• Calculate statistics and prepare quality reports.
• Review products, processes, and systems and recommend improvements.
• Support customer concerns and complaints when authorized.
• Complete QMS, ISO 9001, Layered Process, and other required audits.
• Work independently on ongoing and special quality projects.
• Potentially serve as a calibration coordinator or warranty administrator based on business needs.
• Travel to customers or suppliers when required.

Required Qualifications

• High school diploma or GED.
• Strong attention to detail with excellent organizational and analytical skills.
• Ability and willingness to learn and apply quality assurance techniques.
• Ability to understand and interpret technical drawings and blueprints.
• Basic understanding of Geometric Dimensioning and Tolerancing (GD&T).
• Strong interpersonal and written and verbal communication skills.
• Ability to work with computers and applicable quality assurance and Statistical Process Control (SPC) software.
• Ability to use quality and inspection equipment such as calipers, height gauges, scales, ultrasound thickness gauges, drop testers, and other related equipment.
• Ability to work independently with minimal supervision.

What We Offer:

• Competitive Pay
• Health, dental, and vision insurance
• 401(k) with company match
• Life and disability insurance
• Health savings account
• Paid time off
• Bonus opportunities
• Opportunity to grow with North America’s largest custom rotational molder

Must pass pre-employment physical and drug screen

Centro is an Equal Opportunity Employer