Senior QA Technician & Mentor: Drive Quality & Improvements

Centro Inc.; Claremont (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive Pay

Health, dental, and vision insurance

401(k) with company match

Life and disability insurance

Health savings account

Paid time off

Bonus opportunities

Growth with North America’s largest…

Job summary

Centro, Inc. is seeking an experienced and detail-oriented Senior Quality Assurance Technician to join our Quality Assurance team in North Carolina. You’ll supervise and mentor QA Technicians, and support production, engineering, and customers by upholding quality systems and records.

Responsibilities include leading QARs and CAPAs, investigations, audits (QMS, ISO 9001), data entry and reporting, and driving continuous improvement. Travel to customers or suppliers may be required.

Qualifications

• High school diploma or GED required.
• Detail-oriented with strong organizational skills.
• Willingness to learn QA techniques.
• Ability to read technical drawings and GD&T.
• Experience with SPC software.
• Ability to work independently with minimal supervision.
• Strong written and verbal communication skills.

Responsibilities

• Support QA Team Leader in achieving departmental goals.
• Train and mentor new and experienced QA Technicians on Centro’s Quality System and tools.
• Provide quality-related training and support to Production staff.
• Perform Quality Technician responsibilities when necessary.
• Initiate and support Quality Action Reports (QARs), corrective and preventive actions, customer complaint investigations, containment activities, and returned product analysis.
• Maintain accurate quality records and databases, including data entry, reporting, and analysis.
• Calculate statistics and prepare quality reports.
• Review products, processes, and systems and recommend improvements.
• Support customer concerns and complaints when authorized.
• Complete QMS, ISO 9001 audits and other required audits.
• Travel to customers or suppliers when required.

Skills

Attention to detail

Analytical skills

Leadership

Communication skills

GD&T

SPC

QA systems

Education

High school diploma or GED

Tools

Calipers

Height gauges

Ultrasound thickness gauges

Drop testers

Job description

Centro, Inc. is seeking an experienced and detail-oriented Senior Quality Assurance Technician to join our Quality Assurance team in North Carolina. You’ll supervise and mentor QA Technicians, and support production, engineering, and customers by upholding quality systems and records.

Responsibilities include leading QARs and CAPAs, investigations, audits (QMS, ISO 9001), data entry and reporting, and driving continuous improvement. Travel to customers or suppliers may be required.