Quality Assurance Supervisor (2nd Shift)

Ebro Electronic GmbH; Morton Grove (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Xylem is seeking a Quality Assurance Supervisor (2nd Shift) in Morton Grove, IL. You will oversee the QA team, implement inspection procedures, and drive continuous improvement to ensure product quality and regulatory compliance.

The role requires a strong background in quality management, problem solving, and cross-functional collaboration with production, engineering, and supply chain teams to support NPI activities and PPAP requirements.

Qualifications

• Bachelor's degree or 4+ years of relevant experience with leadership in manufacturing quality.
• Strong knowledge of ISO 9001 and quality management systems.
• Experience leading or supervising in a manufacturing or operations setting.
• Experience with quality inspection equipment and quality-related software.

Responsibilities

• Lead and support the QA team with daily direction, coaching, and performance oversight.
• Develop, implement, and maintain QA processes, inspection methods, and standards.
• Conduct audits, inspections, and data analysis; drive CAPA using RCA.

Skills

Quality management systems

Six Sigma

SPC

FMEA

Root Cause Analysis

Quality software systems

Union environment experience

Education

Bachelor's degree in Quality, Engineering, Manufacturing, Supply Chain Management, or related field

Job description

## Quality Assurance Supervisor (2nd Shift)Bewerben: Vor Ort: Morton Grove, Illinois: Full time: Gestern ausgeschrieben: R51148Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.## The Role The **Quality Assurance Supervisor (2nd Shift)** is responsible for overseeing the Quality Assurance team and ensuring that products and manufacturing processes meet established quality standards, customer specifications, and applicable regulatory requirements. **This position is a second-shift role and is regularly scheduled to work from 2:00 PM to 10:00 PM**. This role leads quality control activities, implements and maintains inspection procedures, drives continuous improvement initiatives, and ensures accurate documentation and reporting of quality performance. The supervisor works cross-functionally with production, engineering, and supply chain teams to identify quality risks, resolve issues, support new product introductions, and sustain compliance with quality management systems and industry standards to maintain product integrity, reduce non-conformances, and support customer satisfaction. ## Core Responsibilities* Lead and support the Quality Assurance team by providing daily direction, coaching, development, and performance oversight to maintain strong team performance and accountability.* Develop, implement, and maintain quality assurance processes, inspection methods, and standards to ensure consistent product quality and process reliability across manufacturing operations.* Conduct audits, inspections, and data analysis to identify defects, recurring issues, and improvement opportunities; drive corrective and preventive actions using root cause analysis and structured problem-solving methods.* Partner with Production, Engineering, and Supply Chain teams to resolve quality issues, improve processes, and support new product introduction activities, including FAI and PPAP requirements.* Ensure compliance with applicable regulatory requirements, customer specifications, internal procedures, and quality management systems, including ISO 9001.* Maintain accurate quality documentation and communicate quality performance, risks, standards, and improvement activities to management and key stakeholders.* Support operational efficiency and continuous improvement initiatives by aligning quality plans with business objectives and manufacturing goals.* Foster a collaborative, high-performing work environment by addressing team concerns constructively, adapting to changing priorities, and supporting overall quality, safety, and operational objectives.* Perform other duties as assigned by the Quality Assurance Manager. ## Required Qualifications* Bachelor's degree in Quality, Engineering, Manufacturing, Supply Chain Management, or a related field preferred; or* Minimum of four (4) years of relevant experience, including at least two (2) years of people leadership experience.* Experience working in a manufacturing quality environment.* Experience leading or supervising employees in a manufacturing or operations setting.* Strong knowledge of quality management systems and applicable regulatory standards, including ISO 9001.* Proficiency with quality tools and methodologies, including Six Sigma, SPC, FMEA, and Root Cause Analysis.* Experience using quality inspection equipment and quality-related software systems.* Experience working in a unionized manufacturing or operations environment, with the ability to apply quality standards consistently while maintaining productive working relationships and adhering to labor agreement requirements.* Strong analytical, problem-solving, and decision-making skills.* Excellent organizational and time management skills with strong attention to detail.* Effective verbal and written communication skills.* Ability to analyze data, identify trends, and support corrective action implementation.* Ability to work collaboratively across departments in a fast-paced manufacturing environment. ## Preferred Qualifications* ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or other quality-related certification.* Lean Manufacturing and/or Six Sigma certification.* Experience supporting new product introductions and customer quality requirements. ## Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.* Solid vision and hearing.* Ability to stand and walk for extended periods.* Ability to lift and carry up to 35 pounds occasionally.* Ability to stoop, crouch, kneel, reach, handle items, and perform fine motor tasks requiring finger dexterity. ## Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.* Work is performed primarily in a manufacturing plant environment.* Exposure to noise, fumes, dust, moving equipment, and high-voltage electrical systems.* Some duties may be performed outdoors and may involve exposure to varying weather conditions.* Position is regularly scheduled to work **second shift, 2:00 PM to 10:00 PM**, with occasional overtime as required to support business needs. The estimated salary range for this position is $80,000 - $100,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation