Quality Assurance Supervisor

Amcor Limited; Hot Springs, Northern (AR, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Amcor Limited is seeking a Quality Supervisor in a manufacturing setting to oversee QA staff, ensure GMP compliance, and drive continuous improvement. You will mentor Quality Auditors and Technicians, review quality issues with engineers, and maintain standard operating procedures to protect product safety and regulatory compliance.

The role emphasizes safety leadership, accurate data reporting, and engaging in internal and external audits to uphold Amcor’s quality standards.

Qualifications

• Experience supervising and mentoring Quality Auditors/Technicians.
• Familiarity with GMP, Food Safety, and plant policies.
• Ability to plan and direct quality standard activities.

Responsibilities

• Ensure safety of all employees under supervision.
• Train Auditors/Technicians on quality policies and GMP.
• Plan and direct activities for development and maintenance of quality standards.
• Identify problems related to product, process, and quality systems.
• Direct workflow to complete tasks and report findings.
• Collaborate with engineers to prepare training materials.

Skills

Supervision

Training

Mentoring

Quality systems

GMP knowledge

Safety

Root cause analysis

Communication

Problem solving

Team coordination

Tools

Gauges

Job description

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Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviours unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win adapting quickly in an everchanging world and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

The Quality Supervisor is responsible for supervision, training, and mentoring the Quality Auditors and Quality Technicians. Aid Quality Engineers in reviewing root cause for quality issues and developing corrective actions. Assists and participates in the development and evaluation of the quality system.

ESSENTIAL JOB AND RESPONSIBILITIES

Accountable for the safety of all employees for whom they are responsible through active engagement in safety activities, and provides clear, consistent communications of safe work expectations.

Responsible personal adherence and training to Quality Auditors and Quality Technicians of all applicable Quality, GMP, Food Safety, and Plant Policies.

Plans and directs activities concerned with development, application and maintenance of quality standards.

Identifies and records problems related to product, process, and quality systems.

Direct workflow of Quality Technicians and Quality Auditors to ensure tasks are completed.

Share information of any customer findings and quality issues identified internally.

Collaborates with Quality Engineers to compile and develop training material. Mentor Quality Auditors and Quality Technicians.

Works with the Quality Technicians) to identify improvement opportunities, devise sampling plans and procedures in manufacturing and quality.

Works with Quality Engineers to ensure timely disposition of discrepant material.

Create, train, and share information using Quality Alerts, presentations, and other forms of communication to share needs for acute monitoring, inspection methods, or on the job enhancements.

Responsible for payroll hours (Kronos) and vacation coverage for department employees (Quality Auditors /Quality Technicians) and progressive job performance/ disciplinary activities.

Main point of contact for quality issues on the floor and quality team.

Participates and supports internal and external quality audits.

CONTRIBUTIONS TO SAFETY, QUALITY, AND GMP

• Maintain a clean, healthy, and safe work environment by ensuring adherence to safety standards.
• Maintain a work environment conducive to GMP and quality standards.
• Support the accomplishment of your work group through the quality, timeliness, and professionalism of your attitude.
• Supply accurate and timely data as required by the position and assigned activities.
• Apply and utilize resources available to maximize effectiveness and assuring quality Read and interpret specifications and part prints.
• Strong organizational skills and communication skills.
• Thorough understanding of problem-solving and quality improvement tools and techniques.
• Ability to use gauges and measurement equipment as necessary Self-motivated and able to work independently

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

Medical, dental and vision plans

Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

Company-paid holidays starting at 8 days per year and may vary by location

Wellbeing program & Employee Assistance Program

Health Savings Account/Flexible Spending Account

Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

Retirement Savings Plan with company match

Tuition Reimbursement (dependent upon approval)

Discretionary annual bonus program (initial eligibility dependent upon hire date)