Quality Assurance Specialist – Logistics & Compliance

Pro Trans International; Laredo (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

ProTrans International is seeking a Quality Specialist to support the implementation, maintenance, and execution of the QMS across logistics operations in the United States. You will help ensure compliance with internal procedures, customer requirements, and ISO 9001 standards, while supporting audits, corrective actions, and continuous improvement.

The role covers transportation, warehousing, and supply chain activities, requires 2–4 years in related fields, and travel may be necessary to

Qualifications

• Bachelor’s degree in Quality, Supply Chain, Logistics, Business, or a related field (or equivalent).
• 2–4 years of experience in quality, logistics, warehousing, transportation, or supply chain operations.
• Experience supporting audits and corrective action processes preferred.
• Strong attention to detail and organizational skills.
• Working knowledge of ISO 9001 quality management systems preferred.
• Proficient in Microsoft Office and quality tracking systems.
• Ability to manage multiple priorities across locations.

Responsibilities

• Support day-to-day execution of the Quality Management System (QMS).
• Ensure compliance with internal procedures, customer requirements, and ISO 9001 standards.
• Assist locations with applying quality requirements across logistics activities.
• Maintain quality records, logs, and controlled documentation.
• Prepare documentation and participate in internal audits; track follow-up actions.
• Assist with external audits (customer, regulatory, or certification audits) as needed.
• Verify completion of corrective actions and support effectiveness checks.
• Track nonconformances and assist root cause analysis.
• Monitor corrective and preventive actions to ensure timely closure.
• Escalate overdue or ineffective actions as appropriate.
• Collect, track, and report quality performance metrics (KPIs).
• Identify trends related to recurring issues, audit findings, or customer complaints.
• Prepare summaries and reports for leadership and management review.
• Support quality-related training and awareness initiatives.
• Assist with development and updates of quality procedures and work instructions.
• Serve as a point of contact for quality-related questions at assigned locations.

Skills

Attention to detail

Organizational skills

Written & verbal communication

Multi-location coordination

Ability to interpret procedures

Education

Bachelor's degree in Quality/Logistics/SC or related field

Tools

Microsoft Office

Quality tracking systems

Job description

ProTrans International is seeking a Quality Specialist to support the implementation, maintenance, and execution of the QMS across logistics operations in the United States. You will help ensure compliance with internal procedures, customer requirements, and ISO 9001 standards, while supporting audits, corrective actions, and continuous improvement.

The role covers transportation, warehousing, and supply chain activities, requires 2–4 years in related fields, and travel may be necessary to