Quality Assurance Specialist - Lead

California Department of Managed Health Care; California (MO); Hybrid; USD 96,000 - 129,000; Full time

Job summary

The California Department of Managed Health Care (DMHC) seeks a Quality Assurance Specialist - Lead to head QA for Enterprise Data and Applications. You will design test plans, lead automation with Microsoft Playwright (TypeScript), execute performance tests with BlazeMeter/JMeter, and collaborate with users to validate releases in a hybrid Sacramento environment.

Under ITM I supervision, you will drive quality assurance standards, monitor defects in the QA system, and mentor junior staff while

Qualifications

• Experience leading QA or test automation teams.
• Ability to design comprehensive test plans and cases.
• Familiarity with automated testing using Playwright and TypeScript.
• Experience with performance testing tools such as BlazeMeter and JMeter.

Responsibilities

• Lead Enterprise QA testing for applications and data solutions.
• Design and implement automated tests with Playwright in TypeScript.
• Execute performance tests using BlazeMeter/JMeter and report results.
• Collaborate with stakeholders to support user acceptance and production validation testing.

Skills

QA leadership

Test planning

Agile/Hybrid

Communication

mentori ng

Tools

Microsoft Playwright

TypeScript

BlazeMeter

JMeter

Job description

Job Description And Duties

This job posting will remain open until filled. Applications will be reviewed every Friday.

To be considered for this position:

• You must submit a completed Statement of Qualifications (SOQ) using the DMHC SOQ Template
• You must complete the STD-678 Online (or Mail In) Application in its entirety.
• You must complete the IT Specialist II online examination
• You must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Overview

The Office of Technology and Innovation (OTI) enables the DMHC to deliver essential services to the State of California through the use of information technology (IT). The systems OTI supports have become a valuable tool in the execution of DMHC’s business functions. OTI develops, maintains and supports multiple IT systems that include a vast variety of office automation tools, custom applications, public and internal web sites, low-code business intelligence tools, low-code application development tools, data analytics and the underlying IT infrastructure .

Job Summary

Under the direction of the Information Technology Manager I (ITM I), Manager of the Enterprise Application EASQ division, the IT Specialist II (ITS II) - Quality Assurance (QA) Specialist - Lead will lead and execute at a high-level of expertise testing Enterprise Software, Infrastructure and/or Enterprise Data solutions. The ITS II is responsible for analyzing project user stories and requirements to design and document comprehensive test cases and test plans. The role includes executing these tests, identifying and defining corrective actions, and developing automated tests using Microsoft Playwright with TypeScript. Additionally, the incumbent conducts performance testing with BlazeMeter and JMeter, and collaborates with end users to support user acceptance and production validation testing. The ITS II also leverages the department’s QA tracking system to report, monitor, and manage defects effectively. When required, the incumbent researches technologies and tools to enhance the Department’s application quality assurance standards and processes .

JOIN US ON OUR MISSION!

Your work supports the mission of the DMHC to protect consumers’ health care rights and ensure a stable health care delivery system for Californians.

ELIGIBILITY CONSIDERATIONS

Applicants must successfully complete an online examination and be authorized to work in the United States without the need for visa sponsorship now or in the future.

You will find additional information about the job in the Duty Statement.

Working Conditions

The DMHC has locations in Downtown Sacramento and Rancho Cordova. Both locations are located close to light-rail with various amenities. The incumbent will work in a climate-controlled cubicle and/or office environment with artificial lighting.

This position may be eligible for hybrid telework. The telework schedule is permitted at the operational needs of the Department and is subject to change, consistent with the State Telework Policy and the DMHC’s Telework Policy. All employees who telework are required to be California residents and maintain California residency in accordance with Government Code 14200.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST II

Position Details

Job Code #:

JC-532088

Position #(s):

409-511-1414-001

Working Title:

Quality Assurance Specialist - Lead

Classification:

INFORMATION TECHNOLOGY SPECIALIST II

$8,625.00 - $11,557.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

The mission of the Department of Managed Health Care (DMHC) is to ensure health plan members have access to equitable, high-quality, timely, and affordable health care within a stable health care delivery system. The DMHC accomplishes its mission by ensuring the health care system works for consumers. The Department protects the health care rights of Californians by regulating health care service plans, assisting consumers through a consumer Help Center, educating consumers on their rights and responsibilities and preserving the financial stability of the managed health care system.

DMHC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. DMHC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join DMHC and help us improve the lives of all Californians.

Department Website: http://www.dmhc.ca.gov

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

All applicants not currently employed by the DMHC will be subject to a pre-employment background investigation. The investigation will consist of fingerprinting and an inquiry to the California Department of Justice to disclose criminal records.

Any documents you submit for a job vacancy such as your state application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information. Confidential information that should be excluded or removed from these documents include, but is not limited to, your Social Security Number (SSN), birthday, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your high school transcripts or college/university transcript(s).

Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.

Desirable Qualifications

• Experience reviewing and analyzing requirement, design, user story and/or other artifacts to understand testing requirements.
• Experience implementing and maintaining Requirements Traceability Matrices to ensure complete and comprehensive testing is performed and completed.
• Experience developing test plans and test scripts to support unit, functional, integration, regression, stress, performance and user acceptance testing.
• Experience performing Quality Assurance activities for Enterprise Application and/or Business Intelligence/data projects.
• Experience operating within an AGILE, Waterfall and/or Hybrid (wAgile) project management methodology.
• Experience testing web applications for Web Content Accessibility Guidelines (WCAG) for accessibility.
• Experience executing test plans and test cases, and tracking and reporting on discovered defects.
• Experience creating test summary reports, and sharing the results with project stakeholders, team members and management.
• Experience designing, developing, and executing automated test scripts using Microsoft Playwright framework with TypeScript or similar test automation framework.
• Experience designing, developing, and executing performance testing using BlazeMeter and JMeter or similar performance testing tools.
• Experience leading manual, test automation, performance, and accessibility testing efforts.
• Has a current Quality Assurance Engineer certification from an accredited certification organization such as CSTE, CSQA, CAST, CMSQ, ISTQB or similar.
• Ability to work with multiple levels of staff and management to achieve desired outcomes.
• Excellent organizational, analytical, and interpersonal skills.
• Excellent oral and written communication skills.

Benefits

Leave Program (PLP) 2025 agreement:

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction.

For information on benefits, please visit the Benefit Summary page on the CalHR website .

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.dmhc.ca.gov

Human Resources Contact:

DMHC Recruitment

[phone]

[e-mail]

Hiring Unit Contact:

Jerilyn Somera

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

[phone]

[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Qualifications

Statement of Qualifications

The Statement of Qualifications (SOQ) is used to evaluate applicants for potential interview and is critical to the hiring process.

The SOQ consists of questions that must specifically be addressed and submitted with an application using the provided SOQ Template.

Failure to submit a completed SOQ Template disqualifies an applicant from hiring consideration.

Download the SOQ Template

• Describe your experience operating within an AGILE, Waterfall and/or Hybrid (wAgile) project management methodology.
• Describe your experience designing, developing, and executing automated test scripts using Microsoft Playwright framework with TypeScript or similar test automation framework.
• Describe your experience designing, developing, and executing performance testing using BlazeMeter and JMeter or similar performance testing tools.
• Describe your experience testing web applications for Web Content Accessibility Guidelines (WCAG) for accessibility.
• Describe your experience as a lead of a Software Quality Assurance team.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.