Quality Assurance Specialist I

Vermont Mutual Insurance Group; Montpelier (VT); On-site; USD 52,000 - 76,000; Full time

Job summary

Vermont Mutual Insurance Group is seeking a detail‑oriented Quality Assurance Specialist to help test, troubleshoot, and maintain our insurance software applications. You will create and execute test plans, analyze issues, and collaborate with business and IT teams to improve workflows and system efficiency.

Ideal candidates have strong problem-solving and communication skills, proficiency in Microsoft Office, and 1–3 years of relevant experience.

Qualifications

• Create and execute test plans for insurance software.
• Analyze issues and collaborate with business and IT teams to resolve them.
• Assist with documentation and policy form updates.
• Prepare statistical reports and contribute to software enhancements.

Responsibilities

• Support testing, troubleshooting, and maintenance of insurance software applications.
• Create and execute test plans and analyze issues.
• Collaborate with business and IT teams to improve workflows.
• Assist with documentation and policy form updates.

Skills

Testing

Troubleshooting

Communication

Attention to detail

Tools

Microsoft Office

Job description

Not just another job, but an opportunity to work for one of the best insurance companies in the country and reap the rewards that go along with that level of success. We’re a 198 year old company that works hard not to act our age; as a result, we have been recognized as one of the "Best Places to Work in Vermont". An open and collaborative environment, coupled with exceptional compensation and benefits help to make us one of the most attractive employment opportunities in the country.

We’re seeking a detail‑oriented Quality Assurance Specialist to support testing, troubleshooting, and maintenance of our insurance software applications. In this role, you’ll create and execute test plans, analyze issues, collaborate with business and IT teams, and help improve workflows and system efficiency. You’ll also assist with documentation, policy form updates, statistical reporting, and software enhancements. Ideal candidates are strong problem‑solvers with excellent communication skills, proficiency in Microsoft Office, and 1–3 years of relevant experience.

If you have qualifications that you feel would allow you to contribute to the continued success of Vermont Mutual, we’d love to hear from you.