Quality Assurance Specialist

KeyLogic, LLC; Oak Ridge (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

KeyLogic, LLC is seeking a Quality Assurance Specialist in Oak Ridge, TN to provide expertise in QA of OSTI web applications, including a major electronic workflow system and public search portals.

The role focuses on manual testing, testing after upgrades, cross-browser test cases, and collaboration with development to ensure quality and timely defect resolution, with preference for experience in automated testing and scripting.

Qualifications

• Associate or bachelor's degree in information science, CS, IS, or related field (or equivalent experience).
• 0–3 years relevant QA experience preferred.
• Experience with API and front-end quality assurance testing.
• Experience with automated testing practices.
• Basic scripting or programming knowledge (Python, JavaScript, or Bash) for QA automation.
• Experience with software or web application QA testing.
• Familiarity with multiple browsers (Edge, Firefox, Chrome).
• Experience in agile project management environment desirable.
• Dedication to outstanding customer service; excellent verbal and written skills.
• Ability to work collaboratively and with minimal supervision.

Responsibilities

• Perform quality assurance for multiple application releases, monitoring testing activities and deliverables.
• Establish and refine processes to improve efficiency and quality.
• Maintain test cases and strategies (cross-browser testing, multiple user scenarios, API integration testing).
• Support test automation efforts to improve testing efficiency, coverage, and repeatability.
• Work with developers and management to address issues/defects promptly.
• Work closely with developers to establish a testing feedback loop.
• Contribute to written policies/procedures for application testing and assist in maintaining compliance documentation.
• Communicate test progress and results to developers and others.
• Other duties may be assigned.

Skills

API testing

Front-end testing

Automated testing

Scripting basics

Cross-browser testing

Agile teamwork

Documentation

Education

Information science / CS / IS degree or equivalent

Job description

Quality Assurance Specialist

Location: Oak Ridge, TN

US Citizenship Required

Provide expertise to the U.S. Department of Energy (DOE) Office of Scientific and Technical Information (OSTI) related to the software quality assurance of OSTI-built web applications, including a major electronic workflow system for scientific and technical information and multiple public-facing search portals for dissemination of information. This position will focus on quality assurance and security testing. This will include manual testing from the end-user perspective, evaluation of the behavior of applications after upgrades and changes, execution of multiple test cases across browsers, close collaboration with the development team to understand test requirements, and completion of pre-and post-deployment tests.

Essential Duties and Responsibilities:

• Perform quality assurance efforts for multiple application releases, monitoring testing activities and key deliverables.


• Establish and refine processes to improve efficiency and quality.


• Contribute to and maintain test cases and strategies (cross-browser testing, multiple user scenarios, API integration testing) to satisfy release deliverables, project testing requirements and other quality assurance considerations.


• Support test automation efforts to improve testing efficiency, coverage, and repeatability.


• Work closely with developers and management to understand how product changes affect maintenance of test cases and the QA testing requirements and that issues/defects are dealt with in a timely manner.


• Work closely with developers to establish a testing feedback loop.


• Contribute to written policies/procedures for application testing and assist in maintaining compliance documentation as needed.


• Communicate test progress, test results, and other relevant information to developers and others as necessary.


• Other duties may be assigned.

Qualifications

• Associate or bachelor's degree in information science, computer science, Information Systems, or related field OR equivalent relevant experience preferred.


• 0-3 years relevant experience preferred.


• Experience with API and front-end quality assurance testing preferred.


• Experience with automated testing practices preferred.


• Basic scripting or programming knowledge (e.g., Python, JavaScript, or Bash) for quality assurance automation or software testing preferred.


• Experience in software or web application quality assurance testing preferred.


• Familiarity with multiple web browsers (versions should include current and two (2) versions prior to the current version), including Edge, Firefox, and Chrome.


• Strong knowledge of system testing best practices and methodologies desirable.


• Familiarity with entire Microsoft Office Suite.


• Experience with project tracking software preferred.


• Experience working in an agile project management environment desirable.


• Mobile application testing experience desirable.


• Dedication to outstanding customer service


• Excellent verbal and written skills


• Ability to work collaboratively and with a team


• Ability to work with minimal supervision

Physical Abilities

• Ability to sit for long periods.


• Ability to view computer monitors for long periods.

Applicant selected will need to be a U.S. citizen and subject to a government background investigation.

About KeyLogic:

Supporting critical missions at the intersection of data and science, KeyLogic provides mission management, systems analysis, data analytics, digital transformation, and cybersecurity to customers in the energy, federal civilian, and defense sectors, with a 20+ year portfolio of successes supporting DOE, DOC, EPA, DOD, DHS, FBI, and other federal agencies challenged with complex missions. We help our customers solve the world's most challenging problems with unsurpassed anticipatory service.

KeyLogic employs over 400 team members, including systems designers, developers, data scientists, IT and cybersecurity specialists, engineers, mission experts, program managers, and more than 70 Ph.D. scientists. This multidisciplinary team works together solving challenging problems with anticipatory service-always staying one step ahead-benefiting our customers, and ultimately helping build a better world.

We are committed to the success of each customer's mission. We care enough to make their mission our mission and their success our success. We take technical service delivery to a level above our peers. Our anticipatory service is best-in-classes.

KeyLogic is an Equal Opportunity/Equal Access Employer. KeyLogic is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Request for accommodation will be considered on a case-by-case basis.

Job Code:

2775