Quality Assurance Specialist

Clear Align; Eagleville (PA); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Clear Align, LLC is seeking a Quality Assurance Specialist to serve as the operational backbone of the Quality Management System. This role ensures accurate quality information flow, manages engineering changes, customer flow-downs, ERP quality data, and quality system documentation across manufacturing, engineering, and customer compliance.

The successful candidate will maintain accurate records, coordinate document changes, support regulatory compliance, and improve efficiency of quality

Formación

• Experience supporting Quality, Manufacturing, Engineering, Document Control, or ERP administration.
• Experience processing ECNs/ECOs or document revisions.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
• Familiarity with AS9100, ISO 9001, or other Quality Management Systems.

Responsabilidades

• Coordinate ECNs/ECOs and document revisions.
• Maintain ERP records and quality documentation for audit readiness.
• Provide reporting for Quality Audit and Non-conforming Material resolutions.
• Enable quality team to focus on inspections through efficient quality systems administration.

Conocimientos

Organizational skills

Attention to detail

Cross-functional communication

Educación

Associate's or Bachelor's degree

Herramientas

ERP systems

Microsoft Excel

Descripción del empleo

The Quality Assurance Specialist serves as the operational backbone of Clear Align's Quality Management System by ensuring the accurate flow of quality information throughout the organization. This role manages engineering changes, customer quality flow-down requirements, ERP quality data, product documentation, shipment records, and quality system documentation that support manufacturing, engineering, and customer compliance.

The successful candidate will combine exceptional organization, attention to detail, and system proficiency to maintain accurate quality records, coordinate document changes, support regulatory compliance, and improve the efficiency of quality operations. By owning the administrative processes that support quality, this role enables Quality Engineers and Inspectors to remain focused on technical problem solving, inspections, and continuous improvement.

In Your First Year You Will (What Success Looks Like)

First 30 Days

• Develop a working knowledge of the QMS, ERP system, engineering change process, customer quality requirements, and document control procedures.
• Learn how quality information flows between Engineering, Manufacturing, Purchasing, Planning, and Quality.
• Build strong cross-functional relationships while becoming familiar with customer flow-downs, shipment documentation, and manufacturing records.
• Identify opportunities to improve documentation accuracy and administrative workflow.

By 60 Days

• Independently coordinate engineering change notices, document revisions, and ERP updates.
• Maintain customer flow-down requirements and communicate quality requirements throughout manufacturing.
• Coordinate shipment documentation and certifications.
• Maintain quality databases and production and Non-Conforming Material records supporting traceability.

By 90 Days

• Become the primary coordinator for engineering changes, quality documentation, and quality system records.
• Ensure Manufacturing, Engineering, and Quality have timely access to accurate information.
• Recommend workflow improvements.
• Support continuous improvement by strengthening document control and quality system processes.

By 12 Months

• Serve as the trusted administrator of the operational processes supporting the Quality Management System.
• Ensure engineering changes, ERP records, shipment documentation, and quality records remain accurate and audit-ready.
• Continuously improve document workflows.
• Provide Reporting for Quality Audit and Non-conforming Material resolutions.
• Enable the Quality team to focus on inspections through efficient quality systems administration.

How You Know You Are Winning

• Engineering changes are processed accurately and on schedule.
• ERP data, quality records, and manufacturing documentation remain accurate and audit-ready.
• Customer quality flow-down requirements are communicated effectively.
• Shipment documentation is complete and available when needed.
• Quality information flows efficiently between departments via structured reports.
• Administrative workflows improve through standardization and process improvement.
• Quality Engineers and Inspectors spend more time on technical quality activities.
• Internal customers rely on you as the trusted resource for quality documentation and ERP maintenance.

Position Requirements

Who You Are

• You enjoy organizing complex information and creating systems that keep work moving.
• You naturally see connections between people, processes, and information.
• You take pride in accuracy because quality begins with reliable data.
• You enjoy improving processes and eliminating unnecessary work.
• You communicate effectively across departments.
• You are dependable, analytical, and proactive.

Desired Qualifications

• Associate's or Bachelor's degree in Business, Quality, Manufacturing, Engineering Technology, or related field preferred, or equivalent experience.
• Experience supporting Quality, Manufacturing, Engineering, Document Control, or ERP administration.
• Experience processing ECNs/ECOs or document revisions preferred.
• Experience with ERP systems and electronic databases.
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
• Familiarity with AS9100, ISO 9001, or other Quality Management Systems preferred.
• Excellent organizational, communication, and time management skills.

At Clear Align we have a clear vision: to be the place where a diverse mix of talented people come, stay and do their best work. We pride ourselves on bringing the best infrared surveillance solutions, and we know our company runs on the hard work and dedication of our passionate and creative employees.